It is suspected that this is the BT way of recovering the Smarthub from a non-recoverable firmware crash. Do you have to when setting up "Go to 'Advanced Wireless' in the 'Advanced settings'. Next, select the first device that you want to control and choose the days and times for which you want to set limits. You can also buy a router outright from BT this is primarily an offer aimed at BT customers on legacy packages who may not qualify to get one of the new routers for free, but the Hubs do work with some other providers (were thinking specifically of the BT-owned Plusnet here and maybe some of the other smaller providers: BT routers definitely wont work with Virgin Media, Sky or TalkTalk). My advanced wireless page looks like this: As you can see, the 2nd line of text on your page is absent from mine. Although many of BTs services require a phone line to supply broadband to your property, you can now choose to not have a functioning landline. Our guide How to Reset a Router can help you with that. Cable.co.uk is operated and owned by Existent Ltd 2005-2023. The biggest difference between these packages is what speeds you can expect. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. 16-01-2019 Click the Save button at the top of the page to apply these changes when you are completely finished. 07:01 PM, That is exactly what I did, and the message that appears is "These IP settings are not valid on the BT business smart hub". View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. WPS WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. For example, you can control your children's internet use when you're not about. Did you go through this step? Powered by Discourse, best viewed with JavaScript enabled, Pi-hole with BT Smart Hub 2 and Digital Voice, Pihole crashes,failing client DNS requests, but pi is still running. ipconfig /release And save settings by pressing "Apply" button. No, but if you put the BTB Smart Hub in bridge mode, you can use a better router. Just for completeness, the 'Reset to recommended' option does not cover splitting/combining (but nevertheless I did try it - it didn't! Under IPv4 configuration, change the Subnet mask to 255.255.0.0. Our newsletter is packed full of tips and advice, the latest offers and exclusive deals you won't find anywhere else. on The first thing to do, once youve taken everything out of the box, is to connect your Hub to the master phone socket. The hub will be locked to telephone line use only. It features seven antennae, next generation wifi and is compatible with BT Complete Wi-Fi. You'll then be able to change these settings: WirelessYoure wi-fi is on as standard. See here for the format, https://www.johnlewisbroadband.com/support/customer-service/server-addresses.html I don't know if it's the same as your JL email address, the appendix to the username (the bit after the full stop) is different for Plusnet users so you will need to check that out. After resetting the BT Smart Hub 2 router your username and password will be reverted back to factory defaults. 1800000. Debug token attached, Issue with yahoo adverts not blocking with BT Home home hub 2, Using PiHole with IPv6 and BT Smart Hub (or "static" IPv6). Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. That sort of money would buy you a very good third party router, with cash to spare. We recommend that, you unplug the power and phone line cord during, If you've got a pacemaker please check with your, Radio signals from this product may cause, The BT Smart Hub 2 contains code that is covered by, In accordance with the GPL, BT has made the, Radio Equipment Directive Declaration of Conformity, Hereby, British Telecommunications plc declares, that the radio equipment Smart Hub 2 (model, number GRV9517UAC34-A-SA) is in compliance, with Directive 2014/53/ EU. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? If you factory reset the hub before you set it up I would have expected the two bands to have been synchronised by default. In these cases, all that is required is to drop the DSL by either selecting Disconnect in the Advanced/Broadband settings or removing the DSL cable, changing to the Plusnet Username (followed by @plusdsl.net) and Password, then selecting Connect. https://business.forums.bt.com/t5/Archive/Static-IPs-and-TP-Link-W9970/m-p/76515#M24137. Navigate to the Port Forwarding section in your BT Smart Hub 2 router. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. There is no advantage in having the Smart Hub 2 unless you want to use it with the extra disk (s) You would be better to continue using your old home hub. Opening Ports for Splitgate using Your Router. @Prodigy11UK Welcome to the Plusnet forum. Let's take a look at the legacy BT routers that are still capable of getting you online. You should be on the home page of your BT Smart Hub 2 router once you have successfully logged in. Position all parts, including power adapters away from, heat and sun (i.e. 22h41. If your devices or power adapters appear damaged, stop using them immediately. See https://community.bt.com/t5/BT-Devices/Smart-Devices-Only-Work-on-2-4-GHz/m-p/1903131#M6951 However, connecting the DSL cable and if necessary, selecting Connect results in the Plusnet settings being retained. If you need to forward a port for both TCP and UDP and your router does not have the Both option, then you need to create two entries. You get a router free with any BT broadband deal, although the router you get depends on the deal you choose. Type 192.168.1.254 in a web browser to open BT Hub Manager. Our guide to securing your Wi-Fi router can help. Don't try to open your devices or power adapters. If you change this, you can check the strength of your new password - aim to get the strength bar fully green. If this happens then all that is required is to click Disconnect in the Advanced/Broadband settings, re-enter the username (followed by @plusdsl.net) and password then Connect. Security Password View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. If your BT Smart Hub 2 router is still running the affected firmware (V0.26.03.01286) then please get in touch with BT directly. BT started charging for non returned Smarthubs in December 2019 NOT 2018. To open a port in your BT Smart Hub 2 router, follow these important steps: If the process of forwarding ports in your router seems difficult to you, you are not alone! The results in the connection being redirected to BT servers where the Plusnet username is thrown out and the page redirected to the BT trouble shooter. (I'm not a network expert and by the time I took CCNA training the IPv6 was just in the books). This topic was automatically closed 21 days after the last reply. To be really honest I'm not comfortable with IPv6 since there is 15 years I stopped working with network but after googling a bit I found something called IPv6 address allocation mode. You can see it but I only see a yellow triangle. No problem, I think it a lot of money for a modem/router anyway. And how do you get one set up in your home? When the image is approved you will see where I was trying to change it. The BT Smart Hub 2 router's default IP address is: 192.168.1.254. Its not possible to do this on the Smart Hub 2, as its designed to work with the black complete wifi disks. The latest version, Halo 3+, guarantees you a reliable internet service by providing you with an EE mini router, known as Hybrid Connect, which will boot up if your cabled connection goes down along with Complete Wi-Fi discs that ensure your wifi reaches every room in your home. 7:09 PM 11h13. The BT smart hub 2 supports all access types you need, including ADSL, FTTC, FTTP, G.fast and others. Turn off DHCP, split the wireless bands, turn off smart setup, give it an IP address outside of the DHCP range of the SH2 (say 192.168.1.20) and connect it to the SH2 with an Ethernet cable LAN port to LAN port. Having the same name for both bands has never been an issue and it's a bit of an unnecessary pain having to choose between them. as in hospitals. This is something that shouldnt be overlooked when searching for a new broadband deal. Anyone that still experiences issues on the latest firmware, please create a new topic or get in touch with Sonos Customer Care. MisterW, dvorak, Gandalf, Mattwilf, Longliner, quelquod, drtodd, Mindfulmatt, DanielB, lscolman and 4 other users. If you are forwarding a range of ports, enter the lowest number of that range into the External Ports Start box. Then you can change the 'Server address range' by selecting 'Custom''Set' and changing the '1's to '0's. 13-04-2021 From the Hub Manager, click on Advanced Settings, then Wireless. You can help reduce lag and improve your overall experience in Splitgate by forwarding ports in your router. If you separate them you will find that if you go to your device available network settings you have two SSIDs, both have the same password. It should work fine on a JL connetion. Go ahead and create a Port Forwarding entry. It should appear as soon as you connect to the Hub and open a browser. BT Smart Hub and Ultrafast Smart Hub - switch on access controls, BT Smart Hub and Ultrafast Smart Hub - switch off access controls, BT Home Hub 3, Hub 4 and Hub 5 - switch on access controls, BT Home Hub 3, Hub 4 and Hub 5 - switch off access controls. So what makes BTs routers so great? The factory reset instructions are included in the original document as the previous users settings on a second hand Smarthub could cause confusion. Thanks I think you've just saved me 100! They're now called Wi-Fi controls. Here are the ports to forward for Xbox Live: If you are looking for the ports for a different application you can find it by either: Make up a name to put in the Rule Name box. The work to change this especially on Linux is horrendous. Click on either of those tabs and you'll be asked to enter the router's admin password. Opening Ports for FIFA 23 using Your Router. Click on the Hub gateway IP address shown and change the '1' to a '0'. Finally, I strongly recommend testing to see if you forwarded the BT Smart Hub 2 ports correctly. In fact, if you sign up to an ADSL broadband package (offering average speeds of 10Mbps), BT will send you a Home Hub 4 rather than a Smart Hub 2. Please follow the instructions on the screen, then carry on with the steps below, You'll be asked to enter your username and password, Set Access Control feature enable to Yes, Set the time you want to block internet access to that device and click, If you want to apply access controls to more than one device, just repeat steps 6, 7 and 8, Set Access Control feature enable to No, There's no need to delete the individual device settings from the page. You might also want to take a look at this guide to broadband router settings. The Smart Hub 2 is the latest addition to BT's range of routers. 22h35, on A BT Smart Hub 2 router contains a basic firewall to help protect your home network. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Turn everything off. Hi, we have the business smart hub 2, we need to the network to be 192.168.0.x as we have 2 domain controllers, an Exchange server, 5 Linux servers web/app servers and our whole infrastructure in on 192.168.0.x, the hub is telling me we can not use that range, this cannot be true? Mattwilf, smallblueplanet. This will open the Hub Manager, Enter the admin password. I assume but haven't tried that selecting 'Reset to recommended' will in fact synchronise them. When you return to the Hub Manager home page the BT Access Control status will change from 'Enabled' to 'Not enabled'. In the field above the 5GHz band column labelled 'Separate Bands' set this to 'ON'. It is mains powered and requires a mains socket nearby. Designed for use at room temperatures between. If you are forwarding a single port, enter that port number into the External Ports Start and the External Ports End boxes. Modes 2 and 3 may connect you but they'll also reduce or disable some wireless features so your range and speed might take a hit to improve reliability. - edited 1 user liked/thanked this post: Do you have to when setting up.. Democracy - 3 wolves and a lamb voting about what to have for lunch! Recommended - Our free program will setup a static IP address for you. I suggest you start a new thread asking specifically for a way to use 5 static IPs. other electrical equipment that can get hot). This is called opening a port or port forwarding. To find out how to use it, just click on the dropdown for your Hub. The micro filter has a broadband socket for the hub and a phone socket for your landline. This post has therefore been produced as an update, maybe the Mods will think it suitable for pinning with the original? The telecom giant's router operates using two different wireless frequencies: 2.4Ghz and 5Ghz. Navigate to the Port Forwarding section in your BT Smart Hub 2 router. Opening a port to a specific device may solve problems that you are having on your network. Channels Fear not, thats why were here. How do I use different DNS servers or set up dynamic DNS on my Smart Hub? 4. Choose BT Access Control from the options. The first shows them as independant bands, the second shows the two bands as both switched on and synchronised. It's odd because after a full reset both bands DO have the same BT network name. 0 Ratings . Some things to keep in mind is that it is sending ALL the traffic your BT Hub receives to your Xbox one, so just keep that in mind, and also it might take up to 30 minutes or more for your NAT to change and what I recommend doing is to going in to the Network Settings on your Xbox one and going in Offline mode for 5 Mins and see if your NAT has . - edited How do I do that? Security type Set the security level for your Hub's wireless connection -. At the time of writing, BTs entry-level standard broadband package comes with a BT Home Hub 4. on If you have powerline adapters or mesh Wi-Fi, turn these off and connect your device directly to your BT router via Wi-Fi or a network cable (for devices that have Ethernet ports). Note: If you have changed these numbers in the past, you will need to enter in the those values. Important! 25-08-2022 Previously I have just removed the isp supplied routers and it has worked fine. 15-01-2019 Smart Setup has moved on some firmware versions from the Home to the Status page. Log in to your BT Smart Hub 2 router. Also, I can see steps 11 onwards but the link for the previous steps seem to be for an older BT router but I guess the steps are the same for Smart Hub 2? No packaging or docs so don't know anything about it aside from these posts thanks. 03:09 PM. Didn't realise that was the way to do it. If the username or password did not work check out our Default BT Router Passwords page. BT Smart Hub does not accept you changing the DNS servers hence you have to manually deactivate the DHCP on the router. 16-01-2019 If you are unable to log in even after trying the above list of passwords you may need to consider a reset for your router. 14 users liked/thanked this post: From the Hub Manager home page, go to - Advanced Settings Broadband Routing Enable Bridging When you enable Bridge mode, your hub light will turn orange, your Hub will act as a modem only. Set up a static IP address in the device that you are forwarding a port to. Then prompt your device to connect to the Hub. The Smart Hub 2 for FTTC can be used on FTTP by using a cable and changing the settings to full fibre mode though. 22h11, on A grey phone cable is supplied, as is a micro filter which you can use as a splitter if you already have a landline phone plugged into the master phone socket. There are several modes and the default one on BT Hubs is stateless which means IPv6 addresses would be provided to everyone on automated basis. on Yes, you'll need a Smart Hub 2 if you want to take advantage of BT's Complete Wi-Fi offer. How do I use Pi-hole's built in DHCP server (and why would I want to)? However, if it is a case of transferring from BT to Plusnet and the same hub is being retained then this is not necessary. This is one of the most useful posts I have seen on any forum. Forwarding some ports for Gran Turismo 7 in your router can help with improving them. You can do this by, If this equipment is a replacement for something, similar, then you can also dispose of you old kit by, British Telecommunications plc 2020. Click on the button that says Show IP Address. From the Hub Manager home page, go to - Advanced Settings Broadband Routing Enable Bridging When you enable Bridge mode, your hub light will turn orange, your Hub will act as a modem only. Page 1 The equipment provided to you will remain the property using or installing where restrictions may apply such The BT Smart Hub 2 contains code that is covered by of BT at all times (excluding outright sale equipment). How To Open Ports in Your Router for Company of Heroes 3. With BT access controls you can manage how your device accesses the internet during certain times of the day. I can confirm it works OK but it takes a few goes to get the timing right. Otherwise, choose either TCP or UDP as needed. The network name was originally set as BTHub6-**** which I changed to be the same as my old PlusNet one. BT Smart Hub 2: Specs Supports ADSL, ADSL2, VDSL2, G.FAST Analogue phone port 2.4GHz 3 x 3 MIMO 11n, 5GHz 44 MIMO 11ac 4 gigabit LAN ports 2 x USB 3.0 ports DECT base station 7 Wi-Fi, 2 DECT antennas USB 2.0 port Wall mountable: No Author: Mark Pickavance, Contributor Mark is an expert on displays, reviewing monitors and TVs. If you ever need to turn it off for any reason, you can use this switch to turn it off. Ask questions and share tips with other people 24 hours a day. By 2008 US officials considered Jalisco's capital a methamphetamine hub they .BT Smart Hub 2 091300 7 Port Wireless Router 12.75 Free postage BT Smart Hub 2 - 1000 Mbps Dual Band Wireless Gigabit Router - 091298 15.00 Free postage BT Smart Hub 2 1000 Mbps Dual Band Fibre Wireless Gigabit Router 17.99 Almost gone Free postage BT Smart . Registered, office: 81 Newgate Street, London EC1A 7AJ. 20h48, on Restricting the wireless devices that can connect to your Smart Hub 2, Changing wireless settings on your BT Business Hub 5. To add the forward, find the Add icon located near the right of the screen and click on it. However, that doesn't mean adapters won't arrive at some point. Network Name You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. 09:38 AM, Interesting thread here -https://business.forums.bt.com/t5/Archive/Static-IPs-and-TP-Link-W9970/m-p/76515#M24137. Then click on Advanced Settings. a warehouse or garage). If you're an existing customer with a different BT router don't worry you can upgrade to Complete Wi-Fi and get everything you need, including a Smart Hub 2, sent out to you. - edited I've just noticed an error. This means when you search for your Hub in the list of wireless names on your device you'll only see one. Its a case of trying both and using the best. I turned off 5ghz in admin and also smart connect, set up my smart bulbs then turned 5ghz back on. Make sure that it is necessary though, before opening a port, because you are effectively creating a pinhole in the firewall portion of your router that could lead to malicious traffic on your network. BT has a few routers the Smart Hub 2 is the newest and is up there with the very best routers offered by broadband providers. ipconfig /renew. This way you can seamlessly swap between the two. The risk is exceedingly low, though, so don't let this warning stop you from making this change if you need it. If you've turnedSeparate Bandson, you'll be able to select the channel for each band. As I said though, there isnt that option or Id have chosen it! Note that the admin password will not change and it will revert to the original settings after a Factory Reset. on Web admin interface of the BT Smart Hub 2 router. So everything started working perfectly. When you enable Bridge mode, your hub light will turn orange, your Hub will act as a modem only. How do you turn off wifi? DHCP server As there are a number of BT routers on the market, were going to focus here on the most recent release the Smart Hub 2 and well get onto BTs older routers a bit later on. If you are not sure which one to use, then go ahead and open Chrome, Firefox, or Edge. and don't pull, twist or plugs any cables. My reading of your linked post is that it is from someone who wanted to use different SSIDs for the two bands without having -5 automatically added to the end of the 5GHz band. How to keep your family safe online with BT Parental Controls and the different blocking categories, Open a new web browser on your connected device and type 192.168.1.254 into the address bar. Thanks@Baldrick1! None - anyone can connect to your wireless network without entering a password. How do I view the devices connected to my Smart Hub? As a by-the-way I also don't have the 'Configuration / MAC Filtering' options that you do, and my page layout is subtly different but maybe yours is the business or FTTP version? Port Forwarding for Call of Duty: Black Ops IIII. Plug one end into the Hub and the other into a wall socket. Hopefully rhis may help anyone else who has the same problem View original Can't Connect to Sonos BT Smart Hub 2 Wi-Fi issue Quote Add to favorites When enabled, the Hub will lease IP addresses automatically when your devices connect. Summary of Contents for BT Smart Hub 2. Thanks Baldrick1 for your advice and the steps to go through. Im going to get a hub 6 for the same issues with the rubbish plusnet router. Only use power adapters provided by BT for this, specific device; contact our helpdesk if you need, Electronic devices hate liquids; don't place devices and, power adapters in damp areas or near sources of water, This device uses wireless technology; check before, using or installing where restrictions may apply such, Product may cause scratches or marks if placed, on fragile surfaces (e.g. To improve your home internet set-up, you might want to sign up for BT Halo. It's free and takes less than a minute to check and compare. 26-08-2022 Thanks so much for any help. Furthermore, the BT Smart hub 2 supports 802.11 b/g/n/ac 33 MIMO on 2.4 GHz, and 802.11 a/n/ac 44 MIMO on 5GHz. For instance, you could change it from the default, which will be similar to BTB-ABCDCD, to something more meaningful to you or your customers, like Tom's Caf'. Do not get discouraged. of BT at all times (excluding outright sale equipment). Forward Ports on Your Router for Mortal Kombat 11. Here's how to set up your BT Smart Hub.The video below will help you understand what the different light colours on your Hub mean:https://youtu.be/rDQhkWjPJr. 20h33. Or follow our Static IP Address guides to setup a static IP address. Log in to your BT Smart Hub 2 router. (If I have helped you in any way please click the thumbs up. It can save a lot of time and effort when many wireless devices are in use to change the Smarthub SSID (Network Name) and Password in Advanced/Wireless settings to be identical to those of your Plusnet Hub. BT Digital Voice, Where to Plug Your Phone into the Smart Hub 2 Kelton Head Media 323 subscribers Subscribe 54 Share 9.4K views 11 months ago #plugin #voice #smarthub #digital #voice. Although I do wish there was an alternative router that supports the 5 static IP package we have ordered, do you know of one? Click on the Firewall button at the middle of the screen. After setting up a static ip address on your devices you need to login to your router. Every time you connect a new device to your Hub, it guides you through setting up all the BT features and services available on your device. Best answer by Tp10000 Thank you. By continuing, you agree to our cookies policy. Available from the 27th of November, the Smart Hub 2 will form part of a new "Complete Wi-Fi" system, which allows BT customers to add extension discs to generate a stronger, more reliable. If you are worried about security then simply add a couple more characters to your password.