My flat was repaired in time for my childs birth and I received rent refunds and compensation. We will first make sure that it is our responsibility to do the repair. Gateshead. Our business support events remain cancelled for now. The procedure named f could not be accessed, it may not be declared, or the user executing this request may not have been granted execute privilege on the procedure, or a function specified by security.requestValidationFunction configuration property has prevented access. 3 0 obj Wednesday 2nd November 2022. Gateshead is a partner in the North East Growth Hub, a digital resource for businesses providing information on the latest support programmes, funding and events across the region. Sanitary fixtures and fittings within the property such as toilets, sinks, baths, showers and also the relating drains, pipework and plumbing. Council tenants and leaseholders can book a repair appointment online with our new repair reporting system. If you have been injured or suffered ill health in the last 3 years because of an accident that occurred in a Housing Association property, you may be entitled to file a housing disrepair compensation claim against your landlords. 182-184 High Street Please take a look at the full job profile via this link, Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Get alerts to jobs like this, to your inbox. We manage and maintain nearly 20,000 homes across the borough and provide a range of housing services to Gateshead residents. A total of 26 contractors and three council teams are now assigned to help reduce the remaining repair backlog. Well give you the chance to take advantage of various offers and discounts on shopping and household spend; including O2, Virgin Media and Dell. You have the chance to buy up to 10 additional holidays per year. If this is not possible, we will replace with the items we hold in stock. Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead. If you have suffered damage to your personal belongings as a result of the inaction of your landlord or local authority, you may wish to consider making a compensation claim. Why this surreal Gateshead estate will include homes spanning the 20th century, 2 million bill to repair homes in Sunderland after storm damage, Councils 'failing to protect' private rental tenants. Better Broadband in Gateshead Cyclical, Repairs and Maintenance Shop local and shop safely Covid-19 Local Restrictions Support Grants for businesses Christmas Support Payment for wet-led pubs COVID-19 Business Support Grant Council and elections Open Council and elections submenu While you are free to make your own arrangements, Gateshead Council has negotiated exclusive low-cost cover for tenants. Repair officers maintain more staff are needed to support customers and to improve the number of right first-time repairs. As a tenant you are not automatically covered for any of your home contents. Sign up to our Business Gateshead newsletter and follow our social channels for regular updates to government announcements, local business support schemes and opportunities. "The garages at Leam Lane had already been condemned, and we were working towards . Housing disrepair experts can help council tenants make a claim for the repairs their council has failed to carry out. The local authority also hopes to reduce its reliance on non-specialist contractors in the long run. These are things like burst pipes, blocked drains, non-secure windows or doors and loss of electricity. I am so grateful for your help with getting my property repaired for me & the financial compensation awarded to me has changed my life. Cllr Bernett continued: "I hope it works and I am glad we are doing something about it, but I tell you what, it needs to work fairly quickly.". Call us on 0333 050 8887 or fill in the form for immediate help & assistance with your local autharity disrepair claim. The report stated it took council contractors a number of attempts before a full roof repair was completed three years after it was reported. If you're a council tenant, you can find the department to complain to on GOV.UK Housing associations and housing cooperatives should have a formal complaints procedure on their websites. In addition to claiming for the repairs, we can help you claim for compensation if you have suffered from injury, illness or financial setbacks as a result of the disrepair in your home. "As far as I am concerned having been in business before coming into this organisation, there are a few things I would like to say.". We understand that businesses have been faced with challenges like no other, which is why our team of business advisors continue to remain on hand. From February 2016, current and ex-employees of Gateshead Council can access their payslips and other HR and payroll information via My HR and Payroll. If the council has failed to act on issues that you have notified them about, you may be eligible to make a claim against them. Were delighted that you want to come and work with us. If you require any support using the site, please contact: OurGateshead@ConnectedVoice.org.uk, Gateshead council have created a directory of all the places available to our residents so that anyone who is cold knows where they can go to get warm, stay warm and enjoy a little company and some hot refreshments. Home repairs, including emergency repairs, should be reported by calling 0800 408 6008. Read more about the Housing Capital Investment Programme. This includes both small leaks and emergency repairs. Apply to Gateshead Council jobs now hiring in Durham DH1 on Indeed.com, the worlds largest job site. Employer Est. Well, theres so much on offer and heres just a few of the highlights! Planned repairs usually need an inspection before work is done. Regent Street There's also additional service charges from 115.85 a week, this cost is eligible . The Borough Council of Gateshead Civic Centre, Regent Street For the attention of: Deborah McNulty NE8 1HH Gateshead UNITED KINGDOM Telephone: +44 1914335961 E-mail: deborahmcnulty@gateshead.gov.uk Internet address (es): General address of the contracting authority: http://www.gateshead.gov.uk If so we can help you claim compensation on a NO Win, NO Fee basis. View all Gateshead Council jobs - Gateshead jobs - Repair Technician jobs in Gateshead; Salary Search: Repairs Reporting Adviser (multiple roles) salaries in Gateshead; See popular questions & answers about Gateshead Council; P544194 Staying Close Support Worker. However, our partners are continuing to deliver a seriesofwebinars and onlinebusinesssupport services, for more informationplease visit ourBusiness Gatesheadevents page, Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead, Advice for business, self employed and employers, Sign up to our Business Gateshead newsletter. Mr Mclakcland said some repair jobs may not have been logged as being related to the storm, but confirmed tenants with vulnerabilities had been prioritised. Couldnt leave any clothes in any of the bedrooms due to dampness and mould, our clothes, possessions & electronics were ruined and not to mention the huge amounts of stress this caused over the years. We hope to reschedule these events at a later date. Please continue to be patient, as we are experiencing a high volume of phone calls. What are the costs and charges at Watergate Court. 0191 433 5353Text: 'ENQ' and your message to 07943 115 156.housingoffice@gateshead.gov.uk, Homelessness freephone number:0800 953 7112, 9am to 5pm, Monday toThursday and 8.45am to 4.30pm on Friday, 6pm to8am weekdays, 24 hours on weekends, Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead. Gateshead disrepair claim against your local council, housing disrepair claim for the repair of your property, North West Leicestershire District Council, We specialise in bringing claims against housing associations, Start your claim today by filling in the form. If you live in social housing or a local housing association property in the uk, we can assist you in filing a compensation claim if the property has fallen into a state of disrepair. Weve got an exciting opportunity to join our brilliant team whose ambition is to deliver on the promises we make to our customers. Gateshead Council aims to complete the backlog by late March next year. As we are NO WIN, NO FEE housing disrepair lawyers & solicitors, the entire process is free of charge to you. Exterior areas External walls, the roof and windows for example and also any structural issues that may arise. Check the spelling of the procedure, check that the execute privilege has been granted to the caller and check the configured security.requestValidationFunction function. The 2011 census, stated that the Metropolitan Borough of Gateshead was 67.0% Christian, 0.9% Muslim, 1.5% Jewish, 23.9% were not religious and 5.7% of the population refused to state their religion. Failure to do so could give you grounds to make a council house disrepair claim against them. You have the right to appeal if you don't agree with a decision to charge you for repairs. Our employees and contractors carrying out work will show you an identity card. Repairs to communal areas that affect large numbers of residents - such as stairwells, lighting, doors and windows in communal areas -are given priority. We are Gateshead Council's Housing Team. United Kingdom. It is also possible to claim for any damage that may have been caused during repair works. We had been waiting for 12 months for the damp to be repaired by the council but got nowhere. Payslips. She added: "Someone has got to own it. In addition to this, the Council delivers a range of investment works including major, cyclical, and planned works. Once registered, youcan book a repair appointment, check rent balances, pay rent and other service charges, and update personal details at any time. Copyright Andy T - 2021. Unfortunately, this job posting is expired. Please ask your Neighbourhood Housing Team for details. We strongly advise you to take out your own insurance against loss of, or damage to, your belongings through theft, fire, vandalism or burst pipes. Your landlord has a responsibility to carry out repairs you have reported to them in a timely manner and to a satisfactory standard. The report found the repair centre's ability to handle calls was deemed 'critically low'. If so, please keep reading as youre just what were looking for! Councillor Dot Bernett, who represents Dunston and Teams, said: "I'm looking forward to seeing something happening. We have guidelines on how long different repairs should take. Reporting repairs Home. If disrepair problems in your home have made you or someone in your household ill, damaged your belongings or caused you inconvenience you should be eligible to claim compensation. Repairs & Voids. You should report any damage to your local housing office. % Gateshead Now is a collection of the latest news from Gateshead Council. As a tenant of any rented house, be that with your local council or housing association, you have the right to live in a safe and well-maintained property. Don't worry, we can still help! To keep up to date, why not follow us. The team continue to support start-ups, business expansion and those looking to relocate but they're also on hand to help you during the pandemic. This could include compensation for any damage to clothing, bedding, furniture, or other personal belongings, which was caused by mould, a water leak, or any other incident for which the landlord or local authority was responsible. As a council housing tenant, you are entitled to a good standard of living. The department is on the lookout for more callhandlers and building technicians. One of those opportunities is our Customer Scrutiny Panel, which is open to both tenants and leaseholders of The Gateshead Housing Company. https://www.gateshead.gov.uk/make-your-voice-heard, Understanding advocacy and how it can benefit the people you work with. Gateshead Metropolitan Borough Council disrepair compensation claim Local council tenants are eligible to seek compensation if the property they reside in has fallen below acceptable standards. Gateshead Council Civic Centre Regent Street Gateshead NE8 1HH emmablackwell@gateshead.gov.uk Phone: 0191 433 2700 Hartlepool Contact: Jane Young, Acting Head of Service Windsor Offices. 2 0 obj Gateshead, England. We would not replace all items, only the ones that are required. Homepage for Gateshead Councils Benefits and Council Tax information All rights reserved. This makes sure that everyone is treated fairly. The lease outlines whose responsibility it is to maintain the place and failure to do so can result in legal action being taken. At our firm, we understand the physical, emotional, and financial strains that renting poor housing can have on tenants and are committed to helping them receive the repairs they need. VAT no 918 5617 01H Bauer Publishing are authorised and regulated for credit broking by the FCA (Ref No: 845898). The proposed changes to Council Housing Repairs Policy are consistent with the overall objectives for Gateshead as set out in Vision 2030 and the Council Plan. The contractors are currently repairing seven properties a week. The rent charge has been agreed with Gateshead Council and is eligible for housing benefit. We need people who want to make a difference, who are talented, possess the right knowledge and skills and who want the chance to demonstrate how good they are. Click here to download Gateshead Council's SEND Support And Guidance Document 2021 Where to Get Information, Advice and Support about Our Customer Scrutiny Panel needs you! We hope to reschedule these eventsat a later date. Our business support events remain cancelled for now. Referrals for assessments are received into the service from Adult Social Care Direct, Community Based Services staff at Gateshead Council and through Healthcare . People really are our greatest asset at Gateshead Council, and we value every employee. Our housing disrepair solicitors are able to help council tenants make a claim for the repairs their council failed to carry out. These differences were acknowledged by Mark Smith, the director of public service reform, who said the waiting times "varies enormously". We are only legally allowed to take a small, capped percentage of your compensation amount, so the rest would be yours. <> If possible, email your repair to repairs@gatesheadhousing.co.uk Or call 0800 408 6008 Monday to Friday between 8am and 4pm. These are less urgent repairs such as renewing floor tiles or floorboards, or supplying and fitting a new kitchen unit. endobj If you are considering making a claim for council house disrepair compensation, it is important to be aware of the No Win No Fee policy that our firm operates by. Top Jobs in Gateshead, England. Clothes and material items Any clothing or other material items such as curtains, bedding etc that may have been spoilt due to damp conditions in the home or mould growth for example may be claimed for. The backlog of repairs accumulated, according to council officers, is down to the Covid pandemic and weather events such as Storm Arwen. As long as any of the above is a direct result of negligence by the council in their duties as your landlord, then you should certainly include them in your council and local authority compensation claims. London Complain to the housing ombudsman The housing ombudsman is a free and independent service. You can also include claims for loss of earnings and care costs if necessary. Local council tenants are eligible to seek compensation if the property they reside in has fallen below acceptable standards. Housing disrepair is a situation in which the condition of a rented house or flat has deteriorated or changed negatively since the tenant moved in. We were told by a friend that this company could help and within 6 months we received compensation for damages & all the damp and mould was removed. This covers things like outside painting, replacement windows and annual gas servicing. If your injury occurred through no fault of your own because the property was ill-maintained and the Housing Association landlords failed to put right a defect in an acceptable time-frame having been notified in writing of the problem, our personal injury lawyers would discuss your case with you before offering valuable advice on how best to proceed in filing your claim. People living in Gateshead Council properties have to wait an average of 29 days for housing repairs to be completed, according to a new council report. This is known as the Right to Repair scheme. We will offer you an appointment for the inspection, and at the time of inspection will arrange an appointment to complete the work. xt}Ke;ne?nF!nDPg-R'!qIHIQEi|__>k}~m>R.8"J;B'?#n_gc|"B]Y2"fa9fOkxU-}jBu 5U.2giixH^:gY(4||g}~p\#p+=GI_ocD#DNrw(&:BR4xM_. These are repairs which could cause injuries or further damage if they are not dealt with quickly. The call-out team will make the property safe and arrange to come back the next working day to finish the repair. View my payslip. Any resident with My Housing Account can access this service. And while the average waiting time was 29 days, the Gateshead Council report found one tenant's repairs took over three years to complete. Wherever possible we will place the order immediately. If the repair team is unable to keep an appointment, they will contact you to explain the delay and arrange another appointment. Work to the outside of your home may not need an appointment. Cabinet met this week to determine the future of Gateshead Council's Leisure Services . There are no emergency or urgent repairs outstanding at this point in time. Ian Mclackand, Gateshead Council's service director repairs and building services, said: "In relation to the repairs backlog, we are just over halfway through that now. Gateshead Equipment Services (GES) provides disability equipment and assessments for people who are ordinarily resident in Gateshead or who are registered with a Gateshead GP. However, officers reassured councillors that repair jobs are progressing and the housing maintenance team have completed over 3,000 other repairs in the backlog since June 7. The team were very helpful and understanding of my dangerous situation. Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead, New home building accelerates with Freight Depot development, SEND strategy consultation launches in Gateshead, Two Gateshead shops ordered to close due to illegal tobacco sales. Gateshead pensioner 'shocked' at council's repair works on his home of 66 years Austen Shakespeare 18/12/2022 A Gateshead pensioner says he has been left freezing and "in shock" at. Failing to do so may result in compensatory damages being awarded to tenants for injuries caused by the council/associations actions or inaction. OurGateshead is developed and managed by Connected Voicefunded Gateshead Council, EachorganisationonOurGatesheadis responsible for keeping their information up to date. These are less urgent repairs such as leaks to a gutter, repairing a noisy heating system or fitting a light switch. If you live in a council-owned property, we can also help you to make a disrepair claim against your local council. Some work to your home is done as part of a planned maintenance or investment programme. Some of these jobs need to be inspected before the contractor can start the work. For emergency repairs you will need to guarantee access to our contractor for the next 24 hours. Background 2. Some of these repairs need to be inspected before the repair can be done. If you are a tenant of a rented council home or housing association property and the issues with your property have not been repaired, you may be eligible to make a housing disrepair claim for the repair of your property and compensation. Internal deterioration such as damage to carpet, walls etc. In addition to this, the Council delivers a range of investment works including major, cyclical, and planned works. We're responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office and public building across the borough which stretches from Bill Quay to Chopwell. You will need to provide evidence of your illness, such as a doctors note, and prove that the council had a duty of care to you as their tenant. stream Copyright 2009, 2021 Oracle and/or its affiliates All rights reserved. Interested in joining a great organisation with an employee offer and experience that rivals others, then this could be an opportunity you just dont want to miss. House furnishings If any of your furnishings such as carpets, curtains, sofas, other furniture etc have been destroyed or damaged due to a problem within the property such as a water leak or electrical fault fire for example, then again, you may include these in your claim so that they can be replaced. This can be damage or deterioration to the exterior that is connected to or forms part of the actual dwelling, or interior of the house or flat, their structure and common parts in case of a building divided into flats. :L+Ftc[Sdu|^Y^. We will assist you in making a NO WIN, NO FEE disrepair compensation claim against Gateshead Metropolitan Borough Council. You can claim compensation for various things, including damage to your personal belongings, furnishings, clothes or other materials.