Note that no live patient data has been used in this module. Clinicians review the care plan with the patient and their carer on a flat panel screen or even, in some teams, by projecting it onto a wall through a media projector giving a totally new meaning to patient involvement. The opportunity to self-manage their care. All eLearning modules use dummy data. >> /F6 13 0 R >> Oxleas NHS Foundation Trust was one of the first of the mental health trusts in London to have completed a trust-wide switch to electronic records. << This has resulted in more secure, efficient communication between different teams and improved risk assessment, resulting in better patient care. Rio Virtual Assistant means Somerset NHS Foundation Trust can manage their appointments online, reducing the backlog in their appointment teams. >> Dr Zwi said that as a result of the new system "getting hold of the most up-to-date information from each member of the care team is straight forward". We provide a range of services from acute and forensic Mental Health services for adults and older adults, Primary Care Mental Health, Physical Community services and a range of Childrens services, both Physical, developmental and Mental Health. Rio manages both administrative and clinical processes and can be tailored to your organisations specific needs. "These six London mental health trusts now have a modern IT system to support key clinical services. Some patients may have multiple services open to them concurrently. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. This cookie is set by GDPR Cookie Consent plugin. The Clinical Record Interactive Search (CRIS) system has been developed for use within our NIHR Maudsley Biomedical Research Centre. endstream endobj 201 0 obj <>stream Sharing data usually requires manual access and duplicate data entry. The information is now stored in a patient centric manner allowing each clinician access to all the records for a specific patient. Staff access the system via the main EPR (RiO) which ensures that the correct patient is selected. The Word Plug in, when used in RIO, automatically uses the Patient NHS Number taken from RIO, thus improving data quality. The system is significantly more user friendly and quicker than the old system and is being used by many more staff. Customizable filters allow for user defined, specific and pertinent searching. Due to the constrains of the Pandemic, training using e learning and remote classroom teaching where required but this has been both effective and efficient. The solution provides secure and reliable access to your applications and data, wherever you are. Go to the patient's Clinical Portal You Said: Couldnt book non face-to-face activity in the diary, RiO: It can be done in daily & weekly view. "It is helping clinicians to provide the best care to our patients by giving them the information they need at their fingertips, when and where they need it. Analytical cookies are used to understand how visitors interact with the website. RiO CHECKLIST j7/cAoPR #RbU*C+8b#9twK2vkiIl+I8 Sh.l1\(rmf2!,D8*2z. XMh& {w]0L#7u()wIw?_2Q,uBG1Zv)R#L& @ U+]c;zs3)_'Q/|_U?*}`vh&kk~il=m&@P$}#dQ g/2]6NB8cjZ E[j2e?co7/,*25-$3x;]-X6_>]})ier/x F#"Dqu@n>EcLu> BaG The six trusts, which account for 60% of the mental health trusts in the capital, are now using these new computerised patient record systems, as part of a London-wide NHS IT upgrade. eObs software provides you with a tool to digitally record and manage clinical and care observations and sustain high quality and safe care on inpatient wards and throughout your community and mental health care services. A series of consultation groups with front line clinical staff from across services to identify how to make RiO better for you. Rio Virtual Assistant emulates human conversation to provide a two-way conversation, interacting with patients to discover their needs, offering automatic responses and escalating to the support team as necessary. Rio Mobilise enables us to do that. This course is delivered live on-line with a trainer and can be accessed via a PC, or Tablet. How to use RiO v4.7 To access the RiO Clinical Support, click here Actual test kits. Upon completing the training, we will activate your smartcard which will allow you to access the RIO system. This is a first step towards a fully integrated electronic patient record.". But opting out of some of these cookies may have an effect on your browsing experience. A leading electronic patient record system for secondary care, it operates acrossmental health, child health and community caresettings and interoperates easily with other systems. Traditionally, keeping track of records for mental health patients has been a complex and time-consuming process. Increased confidence in the health system. This also makes it easier to prioritise patients in terms of their risk, accommodate their conditions and ensure they get the right treatments at the right time. My ESR Page last updated: 24 Aug 2022 The system has proven to be very user-friendly and intuitive. These cookies track visitors across websites and collect information to provide customized ads. Find out more aboutorder communications software. Centralised electronic health records: EPR holds detailed information about a person's health including medication, inpatient appointments, test and x-ray results and their medical history, which is quick and simple to access when required. e4A1D@%TOu?0g(ulw_d%N.Rtv_V,k$i$NMG}>:Ww_ ^f Records can be created, accessed, and updated at the point of care reducing clinical risk through misinterpretation of hand-written records. It also helps to keep a record of their mood in between conversations, providing you with a more complete view of their mental health and the opportunity to intervene if required. As part of our commitment to providing you the best possible RiO experience, we are doing the following: 1. RiO Application Portal Home Work With Us RiO Application Portal Open RiO Whittington NHS Spine Portal The NHS portal lists links to, amongst others, Smartcard self-management service, SCR and UIM applications. The system has also brought greater patient involvement with their care. Users must have smartcards with the correct codes enabled and a connection to the secure NHS network. L:\TRNG\EPR\QRGs and Service Specific Resources\Generic QRGs\Rio QRGs Uploaded\Saving Letters using DropZone RiO QRGV1.doc 08/09/17 1 RiO - Saving Letters using DropZone When you edit a letter you will need to use RiO's 'DropZone' feature in order to save a copy of the letter to the patient's record. NB: Your login details will only be distributed to you on submission of your results certificate. A wide range of clinical and professional training is available for: nurses, doctors, psychiatrists, therapists, psychotherapists and psychologists. ? Kazandra Navarro pitched a five-inning shutout while also belting a three-run home run to lead the Rio Rico Hawks past the Nogales Apaches 10-0 in high school softball on Tuesday. Making RiO easier to use. Once you have your Trust password you can complete the RiO overview e-learning module on COMPASS. ", Dr Morris Zwi is a consultant psychiatrist at South West London and St Georges mental health NHS trust, added: "The new system is especially useful in cases where many health professionals are involved, for instance in eating disorders. One of the key challenges is that these patients are often treated by a wide range of healthcare professionals, including psychiatrists, community nurses, clinical psychologists and occupational therapists. Flexible training 226 0 obj <>stream All eLearning modules use dummy data. Find out what was the ROI some of our customers experienced since using our EPR system's modules Rio Mobilise and Rio Virtual Assistant. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Only available if your organisation has access to RIO. Once you have completed and passed the module you must email clinicalsystemstraining@swlstg.nhs.uk and request full access. PMVA Training: What is PMVA training? /Image33 5 0 R <> The Rio Mood Diary is easier to get safety plans to patients, with mobile working, we dont have to write it all down, its there for the patient on the app straight away. Examples of non-clinical activity would be: If you have any questions or queries, please just click on the address below to email us: To all of you who have inputted into this so far, we would like to say a massive thank you. /Font /F3 11 0 R The series covers content from sending and receiving emails to using Instant Messaging and Presence Management. The name of your NHS organisation, service or partnership should adhere to the following principles: be written out in full, without the use of acronyms, abbreviations or symbols such as '&' - except St for 'Saint' and NHS for 'National Health Service'. Our mobile working app, Rio Mobile, helps healthcare providers using EPR improve efficiency for teams or staff that deliver services in the community. By the end of thiscourseyoull be able to: The course is ideal for new startersand anyonewho needsto accessRioelectronic patient records. It should only take a minute or two to complete. l}62u>#w~2E O{NXX 3 0 obj Order Communications software enables you to communicate digitally with your local pathology and radiology services and replace historical paper-based methods. In order to flag the entry as a COVID-19 record the Registration Authority (RA) Agent enters the following data: choose UK passport as the photographic evidence - enter 000000000 in the passport number field and the date 1 April 2025 in the expiry date field When approached to help configure this system in 2005, I took it as a unique opportunity to improve the clinical care of mental health service users. stream With this seamless, fully digitised electronic order communications and results reporting, clinicians can request tests and procedures, track test progress and access results instantly, improving safety and efficiency - all within one single, easy-to-use system. L:\TRNG\EPR\Rio QRG in progress\Rio QRGs Approved\Searching RiO QRGV1.doc 16/03/17 1 RiO - Searching Good Practice When you attempt to find a patient - the system will search locally first. Mental health, community and child health, Electronic Prescribing and Medicines Administration (ePMA), Programme Lead - Digitisation, Health Informatics, Dudley and Walsall Mental Health Partnership and Black Country Partnership, Midlands Partnership NHS Foundation Trust, Birmingham Community NHS Foundation Trust, Digital Technology Services Project Manager, highest quality and most efficient healthcare, One central app integrating with our EPR system in real time, Tailored view for each team, showing only the information that they need to Deliver care to their patients, Enables community nurses to complete their work, collaborate with colleagues and stay in contact all via one mobile device from any location, at any time, Emulates human conversation to provide a two-way conversation, interacting with patients to discover their needs, offering automatic responses, Self-management of appointment bookings even out of hours - patients can cancel or request to reschedule appointments, Reduces avoidable missed appointments (Did Not Attend DNAs) - by allowing patients speedy and out of hours access to appointment cancellation sassociated wasted appointment costs, Reduce admin time and improve the patient experience - by allowing individuals to fill out pre-appointment and assessment forms before they arrive at the service. >$5d%oxF.BeeircJ S\eNFT1|a*UelC-Qewz.v4(R. It also allows you to see a record of their mood between conversations, giving you a full picture of their mental health so you can make early interventions. CSE Servelecs RiO electronic care record system is being delivered to community and mental health trusts in London as part of the National Programme for IT in the NHS. Risk ratings of Low, Medium and High are no longer required, and so have been removed. It serves three London boroughs with a combined population of about a million people. << Our Rio EPR system was developed in collaboration with many healthcare experts. endobj RiO Training Videos You are here: Home Sections RiO Training Videos 01 Clinical portal 02 Referrals 03 Progress notes 04 Assessment Forms 05 Documents 06 Caseload 07 HCP Diary 08 Clinics 09 Care Planning 10 Inpatients 11 Editable Letters / Dropzone The CJLDS App for Rio transforms the way Criminal Justice and Diversion teams carry out screening assessments by offering an alternative to paper methods. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. The module helps improve the efficiency, safety of prescriptions, and prevent costly prescribing errors by ensuring the correct information is always available and preventing users duplicating or misinterpreting it. The Rio integration was key to increasing adoption within the trust and improving staff experience using the software. The six trusts, which account for 60% of the mental health trusts in the capital, are now using these new computerised patient record systems, as part of a London-wide NHS IT upgrade. It takes stress off me, when I finish at the end of the day, I have actually finished. The solution improves all aspects of the screening process and provides benefits for both the patients and the healthcare professionals. We have already seen staff benefit from no longer having to dig through paper records and spend hours searching through legacy systems. However, you may visit "Cookie Settings" to provide a controlled consent. Important: We can only deliver this course if your organisation has access to the RIO system. Access Rio (previously Servelec Rio) is a future-proof electronic patient records (EPR) system for community, mental and child health providers. The solution ensures early identification and screening of vulnerable people of all ages and provides increased flexibility for health staff as they can take their mobile device to police cells or a court setting. /Type /Group In London the main software for the hospital sector will be supplied by Cerner, while INPS will provide GP software. You can fast track requests and manage pathology and radiology results safely and efficiently. The module works in collaboration with EPR, providing an overarching, real-time view of each person, with prescription details and other information held together across relevant services and throughout a persons entire healthcare journey. %PDF-1.5 Thanks to the RiO software information is now available to, and can be exchanged between, the many different staff working in mental health services when it needed. From within the RiO Patient Record, select the JUYI tab: These cookies do not store any personal information. /GS31 4 0 R YJr:&@&ge2k. Game changing Intelligence for Microsoft Managed Service Providers. ]s:AQ=AJP \s{X=z *MpSN{i{ 'sCi]Z2koG>sr)~$M9$( GnX{~8}^P50+"R#ryHQC\3>~U;x{a'3O",U ehyG\K.Z[rX>=-j^=I6$mY345Z-xXA)]Jt}A_+TMYS2dDm1B@:{cfH)A|VTcp4-w/. Northumberland, Tyne and Wear NHS Foundation Trust RM-PGN-05 - Appendix 7 - Electronic Information Stored - V03 - Issue 1 - Issued May 2016 Part of NTW (O) 09 Management of Records Policy Appendix 7 List of Electronic Areas where patient information is held within the patient's folders on RiO / IAPTus. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. NHSmail 2 Training & Guidance. It saves time and money, enables faster, safer decision-making at the point of care . We developed the Mood Diary App (in partnership with Total Mobile), to support the Zero Suicide Programme and reduce the risk of self-harm and suicide. Access software lets you work the way you want, giving your organisation the power to thrive and grow, Swansea named best location in the UK for hybrid workers, The Access Group acquires ClassForKids and enters the kids club software market, Young people and low-income workers risk being left behind by hybrid working, new research finds, Access PaySuite strengthens payments offering with the acquisition of Pay360, The Access Group reports 43% increase in pro forma revenue, Access People to acquire payroll provider Paycircle. Meet government policy and the NHS agenda. Electronic patient records (EPRs) are medical records and notes that are stored in a digital format instead of traditional paper document bundles. By using this website you agree to our use of cookies. Our Aims and Objectives in this were to: Build infrastructure for the new system which would be fast, highly secure and resilient Migrate all documents from the old EDMS (WinDip) into the new CITO EDMS Systematically subject each document to Optical Character Recognition (OCR) so that individual or phrases words can be searched for. You also have the option to opt-out of these cookies. ePMA software helps to ensure that people receive the correct medication at the right time. Please provide feedback on the eLearning course once completed. With live online, you can interact, ask. Click here for more information about how we use cookies on our site or read our privacy policy here. iNetwork Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. No live patient data has been used in this module. /F7 8 0 R Using Rio Mobilise means staff have the information they need while out in the community and has transformed the way they deliver care. 1 0 obj This is an eLearning module for External Staff to Oxford Health e.g., Agency, Locums and students working with the Mental Health Community and Inpatient teams who require access to Rio. /S /Transparency Users should: log on to SCR on the Spine through the system in use in their organisation, using their smartcard choose the correct role, if they have more than one search for the patient, using NHS number if possible HV]o0}pmDn#4a&i &B1Zt&*M5{v>M.4KiBQ /XObject We uses analytics cookies to help us improve our website for our users. 0 This first group of clinicians and administrative colleagues is now the pan-London RiO mental health user group, which meets with BT every two months to oversee developments in the system. Some of our customers experienced a 75% reduction on initial appointment time saved since using Rio Virtual Assistant. This cookie is set by GDPR Cookie Consent plugin. With ESR Without ESR How to obtain a Smartcard: To obtain a smartcard staff will need to email: rio.support@berkshire.nhs.uk or call 0300 365 2438 and choose option 2 and request an appointment. Design Theoretically informed, longitudinal qualitative evaluation based on case studies. 2 0 obj HUMk0h)f7_I7bf{3#)vehcH%?4q They are able to simply log into Accurx with their NHS email and require no further training to use the software beyond the basic setup instructions. q_}->t~] &[Q~9?3a-tbJ8KtN9y0U Failure to do so may delay activation of your Rio account. The Skype for Business Learning Series will provide you with . These cookies will be stored in your browser only with your consent. Rio Mobilise helps healthcare providers using Rio EPR improve efficiency for teams or staff that deliver services in the community. Briefly describe the initiative/ project/service; please include your aims and objectives. Cerner (iCLIP, Order comms) RIO Choose and Book Electronic Staff Record (ESR) Summary Care Records (SCR) It is mandatory for you to have completed training on these systems . It does not store any personal data. ", Dr Reza said that the introduction of new systems inevitably required a big culture change. Get the most out of your iNetwork Membership, Transforming and Innovating Public Services, The North West Warning, Advice and Reporting Point, Attracting & Retaining Public Sector Skills, Northern WARP Conference: Security in an Evolving World, Driving with Data: People, Place & Prosperity, Protecting Personal Data: Governance, Security & Leadership Conference, Housing and Health: Keys to Integrated Care, Innovation Awards Showcase Celebrate, Learn & Share. Rio Cloud enablesfaster, safer decision-making at the point of care. Paper based contact information and mood diary entries are not always available when they are needed most and they can be easily misplaced or forgotten. hmk0>7v6]ZKlw4~wr6u{Y0"xHF$XUspF p"AYU!{S$f!Z.l> t.]>D M'3;i-"Ve;UYN2S~ 6+0FgmVa,ad-DJz=wIIoZImWmUED( CxP8 How to use RiO You are able to access the User Guides, Clinical Support and the Support Forms via the Ourspace web-site. The cookie is used to store the user consent for the cookies in the category "Other. Objectives To evaluate the implementation and adoption of the NHS detailed care records service in "early adopter" hospitals in England. It has been an incredibly steep learning curve for everyone both BT and NHS staff but the benefits are now there for all to see. endstream endobj startxref Oxford Health NHS Foundation Trust website requires JavaScript, but JavasSript is disabled in your web browser. The RiO electronic records system takes this further with an additional benefit that patient records are available at multiple sites in real time to those who need to consult them. The cookies is used to store the user consent for the cookies in the category "Necessary". Patients benefit because the healthcare professionals that they are seeing have access to up to date information in the home with the patient at the time. It was first deployed to trusts as part of the National Programme for IT in the NHS in 2006. ", Mixed reactions to Autumn Statement on NHS funding increase, 2023 predictions: Health tech suppliers give their verdict, Mental health trusts still unable to access patient records months after attack, Digital Healths 2022 Review: Top 10 most read news stories, Maidstone & Tunbridge Wells lead early CMDP accreditation cohort, West Midlands data sharing pilot expands shared records vision, AI awards help build evidence base for technologies health secretary, South London and Maudsley NHS Foundation Trust, NHS App to be used as Covid-19 passport from May 17, Patient Access launches Covid-19 passport feature, Online Covid-19 passports go live in Wales from today, Kings College London launches Covid-19 symptom reporting app, NHS urged to consider Microsoft alternatives following cyber-attacks, Guys and St Thomas delays 450m EPR go live to ensure safety, High profile Palantir and Foxglove debate to close Rewired 2023, Sheffield Teaching Hospitals invests 85m in new Oracle Cerner EPR, In these hard times we should accelerate digital transformation, not put it on hold, Imperial College Healthcare launches Digital Collaboration Space. /ProcSet [/PDF /Text /ImageB /ImageC /ImageI] The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Critical decisions are taken more quickly because key staff from different teams can review notes, discuss clinical problems and record their conclusions. Implementation Office' (RIO) comprised of stakeholders across DHSC, the NHS, social care and local government has been set up to drive forward implementation of recommendations 1 and 2, across health and social care. Ashton-under-Lyne We use cookies on this site to enhance your user experience. /GS7 3 0 R With eObservations, nurses no longer need to record observations on paper charts nor manually calculate early warning scores, improving patient observations. . The fact that a multi-disciplinary group of clinicians from six different NHS trusts could agree to a single record keeping system, after only five days of discussions, is probably a unique event in the history of NHS. Perfect for dispersed teams working from home. /Filter /FlateDecode /F2 10 0 R This course is available on demand. The digitisation of paper case notes, along with the deployment of an in house built ePR, enabled near paperless working in our Mental Health Services but also maintained some barriers whereby colleagues in our Physical Community and Childrens services did not have access to these records, and vice versa. We also have a 24/7 on-call system which is manned by users, so that healthcare professionals are able to ask for assistance from someone who knows their role and needs even at 3am on Sundays. /Group >> Make the end user experience as seamless as possible. If there is an opportunity to improve something, take it. The course equips learners with the knowledge to access patient records, including how to retrieve, edit and document patient data appropriately. We have one patient record; no matter if we are treating a podiatry patient or a mental health patient, we have a single view of a patient's needs. As well as working with NHS Trusts and councils, we also work withprivate healthcare organisations, charities,and schools throughRio Cloud. Speaking about his current condition and caring for him, Kate said: 'Poor Derek's condition currently covers about 11 specialisms of medical care, so getting all the different departments to . Note: this course will take up to 2 hours to complete, but you can stop and resume at any point AS LONG AS IT IS ON THE SAME COMPUTER. Oxford Health Member of StaffMUSTcomplete the eLearning viaL&Dto register your completion of the eLearning for training records. Our platformenables a safe, secure environment to share data between various systems and mobile apps. - The system is significantly more user friendly and quicker than the old system and is being used by many more staff. You need to state when submitting your certificate, which Service / Location you are. Electronic patient record (EPR) systems provide a centralised view of patient data, giving healthcare professionals access to the information they need to make informed decisions. Go to the shop Go to the shop. Paul White, chief executive of BTs London Programme, said: "Im delighted with the progress BT has made in mental health with the deployment of CSE Servelecs RiO system. What is an Apprenticeship and who can apply?