high service quality and best food; rooms worn out and renovation required. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Our Management connected with you all along your journey and hope we covered the above-mentioned comments as much as we could. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. They would see me caring my little one and run to give me a hand with my luggage or bring her. We had a great time at Longbeach Hotel. Your ratings have been shared with the team and surely we all look forward to the pleasure of welcoming you back to our shores. Thank you for your appreciation, excellent rating and high recommendation. Sincerely, Jean-Marc Ma-Poon, We stayed for 7 nights at the end of March. The only recommendations I would have to the hotel management is that the staff often looked "under the water" and still would smile and take care. Kindness, being our moto, will remain our top priority to make you experience the beauty of Mauritius. Claim your listing for free to respond to reviews, update your profile and much more. This is not how you treat guests. Yours sincerely, Christian Jaquier, We recently came for my birthday and we really enjoyed it, all thanks to Mr Vimal Rambhojun at the main bar area. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Hotel services was great. Thank you for your excellent feedback, which I will be delighted to share with my team. Mr. Adesh and there was another gentleman (i guess he was one of the cook ), the took care that we are feeling at ease. My son saw some Paw Patrol toys and they were happy to rent them to him (for free) to play during our stay. Shannon, from the Spa team, will be pleased to hear that she offered an exceptional treatment, and will surely be recognized. Payments made by partners impact the order of prices displayed. Our days at the Long Beach Mauritius were intense full of, Dear Guests, Thank you for your Fantastic comments about your recent holiday at Long Beach Mauritius and the time spent to share them on Trip Advisor. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. The room we were promised in the end had maintenance issues out of a sudden and we had to move to another one. I certainly look forward to the pleasure of welcoming you again on a next visit to our resort. We have been to numerous hotels in mauritius and travelled to many countries but we have never met someone so kind along with an exceptional customer service like his -From Rughoo Bhikoo family, Dear janhavir2023, Greetings from the Long Beach Mauritius! I decided to go to Mauritius for my honeymoon, and Mauritius and Long Beach for the Christmas season were amazing. The excellent service and warm welcome received at Hasu Restaurant. Intl Airport. Overall service quality is outstanding. Its 255 rooms are harmoniously arranged in three semi-circles with wonderful views over the crystal-clear waters of the lagoon, the coral reef and the Indian Ocean beyond. But the final random act of kindness was as we were leaving, our transfer to the airport didnt turn up so the hotel swiftly arranged one of their cars. Book Long Beach Mauritius, Belle Mare on Tripadvisor: See 5,593 traveller reviews, 7,439 candid photos, and great deals for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. I am delighted to read that you have enjoyed your stay with us as well as the facilities, service and our boat house. Claim your listing for free to respond to reviews, update your profile and much more. We look forward welcoming you back very soon. Overall everything was great but what really made our experience was the friendly hospitality we received from staff all over the resort. All the employees and service was so kind! It was really a pleasure to meet this Hotel in the Holiday over Easter. I am so glad to note that you did appreciate the overall services and facilities offered to you and the recognition of all our exceptional team members. We were just beyond tired but it seemed like "the right hand didn't know what the left was doing" (and some simply dont care because I asked for the manager and nobody took care of that) and excuse were made. In short I would recommend this Hotel to anyone visiting Mautritius. Also the room does not look like in the pictures. The only recommendations I would have to the hotel management is that the staff often looked "under the water" and still would smile and take care. Yes, dry cleaning and laundry service are offered to guests. We particularly loved the spacious, well maintained grounds, the international quality restaurants and the beach location. I am glad that you have had an enjoyable stay and that the resort facilities and services offered were to your convenience. The personnel welcomed us so well, specially Mr. Adesh who was i guess the one in charged. It's the best experience ever and for sure will visit again. He made sure that we enjoy the hotel at the maximum and we certainly did. It is a very well thought hotel, architecture and facilities wise, offers a great choice of restaurants and overall activities, the food is Excellent, both choice and quality wise, the team always there to make sure that everything meets your needs and very good presence of management, who are much around to ensure that all is going well. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Does Long Beach Mauritius have airport transportation? The room was perfect with a gorgeous view and a short few steps to the beautiful sea. Again taking the stress out of a difficult situation. This is the version of our website addressed to speakers of English in United Kingdom. It was a great experience with Hotel Long Beach. Dear Gsilbe870421, Thank you for sharing your experience encountered at our resort. Thank you for your enthusiasm towards our resort and service. May Allah bless him. Bedspread and decorative pillows were saved. Eventually i don't regret spending my birthday there. Thank you for mentioning our team member Shah Alam, who will be fully recognized for his great service. I sincerely hope to welcome you back amongst, whereby we shall have the opportunity to prove that the experiences you lived is not the level of service we provide to our valued guests. Some simply dont listen. The Residence Mauritius View Hotel 3,549 reviews 1.9 miles from Long Beach Mauritius Free Wifi Free parking Special offer Visit hotel website All Inclusive 2022 Ambre Mauritius View Hotel 8,622 reviews 2.0 miles from Long Beach Mauritius Free parking Beach All Inclusive 2022 LUX Belle Mare View Hotel 8,505 reviews Warm regards, Christian Jaquier, Hk Shah Alam services was extremely good. I am a real Japanese Food lover and my husband took me to a surprised birthday dinner at Hasu restaurant long beach. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. We look forward to welcoming you back to your home away from home in the not so distant future. The chef went out of his way for us and the food was amazing! What to do What to Do in the Hotel's Region Golf - West . Best regards, Christian Jaquier, Hotels near Aquacity Belle Mare Watersports. Nearby attractions include Belle Mare Beach (1.7 miles), March de Flacq (3.2 miles), and Sagar Shiv Mandir (1.7 miles). It is always a pleasure to read that our guests are satisfied with the service, the layout and the location that we provide at our Resorts. They did not use the kids club but we had rave reviews from friends. Move on to the park's nature trail and wander through endemic plants, discover the flora and fauna of Mauritius including a rare Ebony tree. However, your appreciation on the Golf and our restaurants have been well acknowledged and shared. Warmest regards, Christian Jaquier. We are glad to hear that you discovered the water activities with enthusiasm. Our team checks each review posted on the site disputed by our community as not meeting our. Sincerely, Jean-Marc Ma-Poon, Adults Only and Adult Friendly Resorts Mauritius, Hotels near Aquacity Belle Mare Watersports. I don't want excuses and apologies from several people- just someone who is taking care of an issue in an efficient and guest centered way and taking complaints and concerns seriously. Diving and snorkelling are 'must-do' activities, as are kayaking, paddle boating, water skiing, windsurfing and glass-bottom boat tours. Our kids spent a bit of time at the kindergarden and we were able to feel how much care and attention these ladies were giving to the children. Again taking the stress out of a difficult situation. I am a real Japanese Food lover and my husband took me to a surprised birthday dinner at Hasu restaurant long beach. A manager for example. Dear Guest, It fills me with great pride to learn of your great experience here at Long Beach Mauritius. Thank you for your appreciation, excellent rating and high recommendation. The whole team looks forward to the soonest opportunity of welcoming you back. We were welcomed warmly and were greeted with smiles and genuine conversation by all members of staff all week, from gardeners to management. Diving and snorkelling are 'must-do' activities, as are kayaking, paddle boating, water skiing, windsurfing and glass-bottom boat tours. We look forward welcoming you back very soon. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. There are more places to choose from in the, Frequently Asked Questions about Long Beach Mauritius. Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. Warm regards, Christian Jaquier, Hk Shah Alam services was extremely good. Dear rebeccamZ6293QU, Thank you for staying with us, your trust in Long Beach Mauritius and taking the time to share your feedback. with and not the guest to deal with it. to many issues in the room.renovation required. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Yes, dry cleaning and laundry service are offered to guests. Lock in a great price for your next stay Get instant confirmation with FREE cancellation on all accommodations Free concierge service available when booking this property Some simply dont listen. Thank you for your enthusiasm towards our resort and service. Next: the breakfast buffet. We had to extend our stay due to cyclone Freddy which could have been stressful but the whole experience was managed perfectly with as little disruption as possible by the management. Conveniently located restaurants include Table d'hte Chez Mamie Sophie, Hasu, and Sunshine Fusion. We regret to hear that our rooms condition did not match your expectations and wish to express our sincere apologies. Nearby attractions include Belle Mare Beach (2.8 km), March de Flacq (5.0 km), and Sagar Shiv Mandir (2.7 km). to many issues in the room.renovation required. I decided to go to Mauritius for my honeymoon, and Mauritius and Long Beach for the Christmas season were amazing. Looking forward to welcome you in a nearest future at Longbeach Mauritius. Room types may vary. (The light doesnt work in some of the lamps in the new room, there is only one bathrobe for 2 guests). He was a great kind person. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. We are a family with 3 children ages 8, 6 and 18 months. Are there opportunities to exercise at Long Beach Mauritius? A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. The hotel itself is beautiful in a spectacular setting. We've just returned from a beautiful family holiday at Long Beach. Which room amenities are available at Long Beach Mauritius? The location of the resort is very nice with a very good beach. We recommend calling ahead to confirm details. Long Beach Resort is situated on more than a kilometre of sandy beach and coral reef, where water sports are plentiful. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Sincerely, Jean-Marc Ma-Poon, Absolutely awesome vacation on Easter with my Family. Once, the lady teaching water gymnastics saw me having my child in my arms and bringing a drink and went out of the pool to help me! His customer service is excellent and his kindness is beyond expected. Yes, free parking is available to guests. But the final random act of kindness was as we were leaving, our transfer to the airport didnt turn up so the hotel swiftly arranged one of their cars. I would definitely return to this hotel. Please see our partners for more details. Does Long Beach Mauritius have airport transportation? Book Long Beach Mauritius, Belle Mare on Tripadvisor: See 5,523 traveller reviews, 7,341 photos, and cheap rates for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. Conveniently located restaurants include Table d'hte Chez Mamie Sophie, Hasu, and Sunshine Fusion. Maybe at least this here reaches the management. It's the best experience ever and for sure will visit again. It is not only about the taste, but the style it is served, the truly kind waiters the programs in the evenings were what you would pay hundred to attend what incredible voices these people have my kids and us really, really enjoy it being there. Warmest regards, Christian Jaquier. Taxes and fees that are shown are estimates only. Yes, guests often enjoy the ocean view available here. We are very pleased to learn that you have had a joyful time with us and are pleased to see our efforts extended in making your stay and wonderful experience have been recognized. Dear Guests, Many thanks for sharing your fantastic review concerning your most recent holidays through Trip Advisor. We are a family of frequent travellers and I can assure you that the food is beyond any expectations. Variety of restaurants and quality and selection of food exceeds expactions. It was a great experience with Hotel Long Beach. They would see me caring my little one and run to give me a hand with my luggage or bring her. Own or manage this property? Real stays. Claim your listing for free to respond to reviews, update your profile and much more. Golf Unforgettable is the only word to describe around of golf on the course at Paradis Hotel. Its 255 rooms are harmoniously arranged in three semi-circles with wonderful views over the crystal-clear waters of the lagoon, the coral reef and the Indian Ocean beyond. Cap Ouest Mauritius - Tripadvisor Reviews. I do not know from where to start we were travelling with 2 toddlers, 1.5y old and 3.5y old, staying at a villa on the beach for a week. Thank you for your appreciation, excellent rating and high recommendation. With a choice of 5 restaurants, and an extensive range of activities including preferred access to the Ile aux Cerfs Golf Club, your holiday at Long Beach Mauritius are a long way from ordinary. (We were here 12 years ago and it was a different experience) I dont want to hear another apology, I want things to work and just have a relaxing time. Going to breakfast half an hour before they close is too late for some dishes? Long Beach Mauritius, Belle Mare: See 5,780 traveller reviews, 7,650 candid photos, and great deals for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor.