I like to mentor others and am a good example to new employees. Match. Buena Park, California, United States. Shift Leader Panda Express. On-Going Career & Leadership Development Medical and Dental Insurance I would be thrilled to build a lucrative career with Panda Express. 54. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Come to us in your pursuit of success. ", "It depends on the situation. When answering this question, it can be helpful to include information that shows your leadership skills or other qualities that relate to the position. If you are applying for an entry-level position then dress business casual. I guided new employees through the onboarding process as well as continued advanced training.". Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Other quick decisions could be if you are asked to take on a new responsibility and are only given five minutes to decide if it's something you are prepared to take on. This will let the interviewer know that your goals are aligned with their business objectives. ", "I know every company's protocols are different but my first instinct would be to immediately contact HR to determine how to proceed.". Flashcards. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations. By leveraging data insights, shift leaders can make better decisions that will improve efficiency and profitability. Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. State a fault required for the role but not a dealbreaker if you dont have it. The foodservice industry could not survive without maintaining the proper levels of cleanliness.". Full-Time. Being a member of management, I am responsible for coordinating our team and making snap judgments on how to proceed.". NEW! ", "I have been a part of individual terminations and group lay-offs throughout my career. As a Shift Lead for our team, you will have the opportunity to embrace a central role in a fast-paced and growth-oriented environment. It required a lot of patience, but it helped me to recognize my leadership potential. For example, if you're interested in a particular training program or leadership development opportunity you could ask a question to gain more insight into program specifics. 11 terms. Paid Training to prepare you for success If I could grow with your company, I would like to see it turn into a management role that includes a component of human resources. Module 1 Panda Express. I eventually not only learned the position but was promoted to be a designated trainer where I would train new training coordinators from other centers.". We are looking for a Shift Leader to oversee operations and workers during scheduled shifts. Do you practice active listening and clear communication to understand and meet customer needs? The more flexible you are with your hours, the better your chance of getting hired, so be flexible! Learn. I believe transparency is essential, but if there really is no one to blame but a customer is so unhappy and feels the need to blame someone, I would take the responsibility while trying to remedy the situation.". Luckily, I had an umbrella, so I walked him to his car, sheltering him from the rain. A good leader takes the initiative, listens and communicates well with others. I believe the biggest success factor was that I tried to emulate his leadership style and did ask his help when I wasn't sure what to do. Consider using a specific example that demonstrates that you are able to react swiftly when needed to resolve an issue and achieve a positive outcome. - What do you see as the most significant change in this industry over the past three years? Finally, it is important not to take it personally. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. A great example of my honesty would be the written reference that I have from my most recent employer. "For the most part, my company abides by all labor regulations. The purpose of this page is to help you prepare for your job interview. Our restaurants are the heart and soul of our company, and we believe our people are the recipe for success. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. I am comfortable with these types of tasks. Problems that require you to act quickly can be emergency situations such as knowing where the fire extinguisher is and grabbing it fast enough to put out a small grease fire in the company kitchen. standingeagle1. Panda Express is a fast-food restaurant chain that specializes in American Chinese cuisine. It also allows you to see how they present themselves in front of others. . Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. ( customer service, clean store, food quality, associate growth . health insurance also can cover your spouse., Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. To help you prepare for a Panda Express job interview, here are 31 interview questions and answer examples. It can show teamwork, but it may not be the most honest thing to do. ", "Absolutely. They like to be praised for the ways you are impressed by their innovation, reputation, and impact on their industry. Then, share how you approached management to express your team's needs and why you felt this would result in a negative response. Opportunities for growth into Management positions. Building a conversational environment for our team & listen. Module 1 Panda Express PIC Test. It can be as simple as a time you influenced your coworkers to act or respond in a certain way. You've demonstrated that you have food safety expertise and a desire to comply with all applicable regulations. Good job! Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. That's so great to hear! By understanding this emerging trend, shift leaders will be better equipped to make decisions that lead to improved performance and increased profitability. Sometimes if someone is struggling or underperforming, honest criticism may not be the preferred route. Shift Leader Panda Express 908 East Broadway Road, Tempe, AZ 85282 Interview as soon as Tue, 5:00 PM. (13) Please notify me of your plan. I have the ability to communicate when the situation demands but I may not be as concise as I'd like to be on occasion.". I enjoyed that responsibility, and we ended up winning the reward in the end because my team increased sales by the highest percentage. ", "I want to work for Panda Express first because you have a well-known reputation for strong management, growth opportunities, and fair pay. Great Compensation Package and Bonus Opportunity. (14) Sincerely. Email *. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager. - What is the company's primary goal for this position in the next 12 months? Education and Experience: My vehicle is in great condition, and I am comfortable with the amount of travel required to get to Panda Express every day. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. You can strengthen your response by providing a specific example of how you've handled stress well in the past, or telling about a time when increased pressure actually helped you work more productively. This includes understanding how to use new software systems for ordering, inventory management, customer service, and more. 6.cash pull- dont exceed $600 | Privacy Policy, Restaurant Service and Kitchen Team (2036), Panda Restaurant Group, Inc. participates in E-Verify. 58 terms. Recommended textbook solutions. Give examples of times when you went over and above to meet cleanliness standards in your previous role(s). 1 Followup I do not have training in these areas; however, I am more than willing to take this training and become certified before my first shift. Table Games Shift Manager. "My schedule is very open except for Monday evenings. ", "There are certain levels of stress in every job. Briefly explain the knowledge that you do have in training, and coaching, in the workplace. It takes practice, experience, and confidence to learn what sorts of decisions yield the best results. You have communicated that willing to be flexible but would like to work around your class schedule, which is a reasonable request. All Rights Reserved, Panda Restaurant Group, Inc. is an Equal Employment Opportunity Employer. ", "I can be a follower when necessary; however, I am naturally a leader at heart. My absolute favorite thing to do is to travel and couple it with reading: on the beach, on the plane, or just read about the cool intricacies of the place I'm visiting. Test. ", "I've heard and seen, that Panda Express provides a positive environment that actively embraces family values and assists employees in reaching their potential.". Shift Leader (FT) - Panda Express - DFW Airport. Free meals while working at Panda Try to think of a time when you went above and beyond for a customer. All in all, it was worth it to speak up. Pleasant, IN. Answer dates might appear two to three weeks before they were published. exclamation marks in sentences of your own. Be strategic with your questions. Growing your career as a Full Time Shift Leader is an incredible opportunity to develop excellent skills. Once I was late due to a terrible snow storm, and I always try to be 10 minutes early for my shift. Jersey City, NJ. As the restaurant industry continues to evolve, Panda Express Shift Leaders must stay up-to-date with the latest technology and digital transformation trends. Opportunities for growth into Management positions. What type of role would you want to gain in the future? It sounds like this is a strong example that you can leverage better to illustrate your training expertise. | Privacy Policy, Restaurant Service and Kitchen Team (1092), Panda Restaurant Group, Inc. participates in E-Verify. My boss put me into a server role with very little training. Averages based on self-reported salaries. POSTED. 7 sewage isnt clogged or backed up Complete the sentence in a way that shows you understand the meaning of the italicized vocabulary word. This can include tracking sales numbers, ensuring that employees are following company policies and providing feedback to team members. **Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. A Panda Express Shift Leader typically has a wide range of responsibilities, which can include: The salary for a Shift Leader at Panda Express is determined by a variety of factors, including the location of the restaurant, the size of the restaurant, the number of shifts worked, and the individuals experience and qualifications. 6 sanitizer is available 200-300ppm Working in a fast-paced environment can be challenging, but it also provides opportunities to learn and grow. Going with your gut is a skill, and the more you learn to trust your intuition, the easier it becomes to make these types of decisions. "I would like to see my experience in leadership grow over the next few years. My previous job as a manager required daily cash handling and nightly deposits. Talk to the interviewer about the extent of your experience with terminations and discipline. Did you perform team training or one-on-one training? This can include ordering food and supplies, tracking the amount of food and supplies the restaurant has and making sure the restaurant has enough food and supplies to operate. I am highly trained in hospitality and am a very attentive individual. 3/6/2022. They must also be able to work independently and as part of a team. when running shift, PIC is person in charge of delegating and running shift. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Do you rely on past experiences? "I am very concerned about cleanliness as it has everything to do with first impressions, and also the health of your customers. "Just last month I was asked to lead our day shift employees when my boss was away on sick leave. "I thrive under pressure and always have, so when I'm given a time-sensitive situation to address, I light up and get down to business. My supervisor and co-workers will attest to my clear and concise communication skills. Are you someone who can handle stress on the job? This is a good start! ", "Over the years I've had to manage difficult customers who were difficult for different reasons. This is a great answer as no company wants to spend many hours training their employees. For example, if the company provides tuition assistance, advanced training, or leadership development programs talk about how those are long-term investments in employee and company success. ", "When it comes to training in the restaurant industry, I feel that I could use more training in the operation of the point of sale systems. Overtime may be required during peak business hours. Large: 4 sides 4 entrees, serves 26-30, Human Anatomy- Reproductive System- Female. Website. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Click the links below to learn more about E-Verify. "I have taken Food Safety Level I, II and III. A shift leader at Panda Express is responsible for overseeing the daily operations of the restaurant. Training: As a shift leader, youre responsible for training new employees and ensuring that all employees are following the companys standards. Learn. "I do not believe in 'taking the fall' for people based on protecting them. Shift Leader: As a Shift Lead for our team, you will have the opportunity to embrace a . Interview questions and answer examples and any other content may be used else where on the site. Whether I am training formally or not, I am always the go-to for shadowing and mentorship. Would you confront the employee to clarify the situation and confirm if he or she was actually stealing? This would be a great opportunity to use the STAR method. 4.no sharing keys or codes Being a leader not only calls for taking control of a situation but communicating and working as a team.". Talk to the interviewer about the steps you would take if you caught a co-worker stealing at Panda Express. My end goal is to gain a leadership position with Panda Express so some training as a team lead would be valuable as well. Before an interview, you should always thoroughly research the company's online presence and, if possible, follow them on social media. My co-workers didn't like being called out, but eventually, they came around. . This can help you identify areas where your team members need additional training or support. If I could further my education in any way, I would choose to take courses in leadership and management. Some high school Our date tracking prior to 2019 was not accurately kept. If you take the bus or ride a bike, that works too! I appreciate your balanced approach to this question. 5007 Total Views. "If I could choose an aspect of training I would like to learn more about health and safety. Panda Express Open House Interview Day! To deliver exceptional asian dining experiences by building an organization where people are inspired to better their lives, To create a safe and empowering conversational environment for team panda to listen, appreciate and challenge each other in bringing our vision alive and in action, Be recognized as a world leader in people development to become loved by our guest, Small: 2 sides 2 entrees, serves 12-16 (1) Katrina wrote her cellular phone service provider a letter. 40. It would help if you did not deny you have a weakness or state strengths as a weakness (I am a perfectionist, or I work too hard and neglect my friends and family). Then pivot to balance that example by talking to the interviewer about scenarios when you feel it would be inappropriate to protect a coworker by taking the fall for actions such as stealing, misuse of equipment, etc. The estimated base pay is $31,797 per year. However, with alittle preparation, you can ace the Panda Express Job Interview. Over the years, I've learned the most valuable characteristic is to see things from the customer's perspective and respond accordingly.". The customer is not waiting long for their order. Associate discounts for many brands. Dec 21, 2021 Post Date. As the Shift Leader, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed.