You said, " (I heard it causes data loss, and some things are irreplacable)" Stop what you are doing and get those files backed up to Drive or external media. The touchpad is not responding, the mouse has disappeared. This will allow you to close any open programs that may be causing issues with your mouse pointer. The Chromebook basically thinks it has no mouse or trackpad installed, so it removes the cursor. Alternatively, you could open the Control Panel and click on the Devices icon. The good news is that updating your Chrome browser is an easy task. Step 2: The screen dims, and a pop-up appears. Use a braille device with your Chromebook. However, these Chromebooks were purchased with only a one year warranty which expired a year and a half ago, which is why I'm not pursuing repair through that channel. Under "Google Chrome OS," you'll find which version of the Chrome operating system your Chromebook uses. G.ioi societ agricola srlP.iva 04484680659Capitale sociale 60.000,00 i.v.Iscritta presso la camera di commercio di Salerno n. Rea, sede legale in :Via Chiaie snc, Gioi, SA cap:84056, TELEFONO : +39 0974.991135EMAIL: info@gioisrl.com. This can be a sign for you to start deleting some old files and creating space on your computers, Read More Storage Sense Not WorkingContinue, NitroSense is a fundamental application in laptops of this brand, since Acer Nitro 5 specified that it works with this program where many do not know what it is for, Read More How To Fix Nitro Sense Wont Open or WorkContinue, Your email address will not be published. The HD Screen provides perfect images. They should acknowledge this issue and offer a return policy on this hardware - but they won't. - Chromebook Community Chromebook Help Sign in Help Center Community Chromebook 2022 Google. Thank . - last edited on Open Additional mouse settings and click on your device. It may be because of faulty hardware like a loose connection from your wired mouse, there must be an issue with an internal driver, maybe its because your driver is not up to date, or a recent OS update can cause it to disappear. The problem persists, but I figured out that if I hold down CTRL+SHIFT+TAB to rapidly sequence between the open Chrome tabs, and simultaneously press and move across the touchpad, sometimes the mouse cursor will reappear and become responsive again. To start here are some documents that may be able to help you: If you require further assistance, please provide the, 6310.68.0 (Official Build) stable-channel falco, First Time Here? An external mouse work fine but I prefer the touchpad. It might be due to pressing the Insert option from the keyboard. Its not a big deal, but if youve ever experienced it, you might be wondering why it happened. Windows operating system is amongst the most popular and, Read More Windows Opening and Closing RandomlyContinue, Many times, we encounter an issue that is related to the availability of space on our computer or laptop you might receive a certain error message such as Troubleshooting History, Read More Troubleshooting History is Taking Up SpaceContinue, Minor hardware and Network issues are one of the numerous challenging issues faced by computer users. Use arrow keys to select " Mouse " and press enter. Save your changes and reboot your system. I was assuming you were a home consumer, which is my fault and I apologize for not asking for more detail prior to answering your question. Does anybody know what to do, if I can downgrade so it goes back to normal? A hard reset of your Chromebook doesn't affect any files on the computer, but it can resolve several problems. Select the first option and the pointer configuration screen should open. How to Get Your Laptop Mouse to Show Up if It Disappears How to turn it off? Select Settings . Alternatively, you could press Win+R (Windows key), type control mouse, and now navigate to the device settings tab. Free shipping for many products! Yes No Your email address will not be published. You may need to reboot your computer after uninstalling the driver. I could move cursor around, but keys were non-responsive. The above two steps might be just enough for bringing the cursor back to the screen of your Acer laptop. Other people have posted a similar problem and HP has not provided any guidance other than to send you to some notes on how to adjust a mouse for windows. My HP is running: i have the same problem. Wonder if you ever got a response from HP since last post date. Search. Learn How to Post and More, Printing Errors or Lights & Stuck Print Jobs, DesignJet, Large Format Printers & Digital Press, Business PCs, Workstations and Point of Sale Systems, Simply ask a new question if you would like to start the discussion again, Adjusting Touchpad and Keyboard Settings on Your HP Chromebook (Chrome OS), Frequently asked questions about your HP Chromebook or Chromebox. The only way is to press the Power button. It is solvable! Click on the mouse device. The opinions expressed above are the personal opinions of the authors, not of HP. Chromebook Cursor disappears/touchpad not working. Click. The opinions expressed on Acer Community are the personal opinions of the authors, not of Acer. Whatever the reason, try these five solutions to get your cursor back on the screen. Some Chromebooks have function keys that can turn off the touchpad. H. Im not sure - Answered by a verified Laptop technician . Step 2. The opinions expressed above are the personal opinions of the authors, not of HP. You can also press Alt, then click with one finger. Try these few combinations to get your cursor to appear back on the screen in either of these cases. The Acer Chromebook 315 comes in two flavours: one powered by AMD and the other by Intel. Sorry! Laptop Tech Support. ______________________________________________My Dells: Dell Chromebook 13 3380, Alienware M11xR2. Jack E/Nj. Save my name, email, and website in this browser for the next time I comment. The placement of where the ribbon cable adheres to the chassis on that end puts too much tension on the cable which causes it to come loose (hence why the cursor cuts in and out). I'm using an Acer Chromebook 14. Disable it, and reenable it. Perform a hard reset. Fdisk: My name is Stephen. I actually am the TAM and I have all the warranty information. Scroll down to the bottom of the list and click on Enable Touchpad. If you require further assistance, please provide the model and product numbers. My Chromebook is also about 2 years old, and this issue started up very suddenly. One person found this helpful. Home Builders Association Of Central Missouri, See if the computer screen displays on the external monitor. Step 1 Press "Ctrl" + "Alt" + "Delete" and choose "Task Manager" if your mouse pointer becomes available, pressing the keys simultaneously. Hit the three dots in the top right corner of your screen. The touchpad is enabled. Press and hold the [Power button] until the device power off, then power it on again. But that's not an acceptable long-term solution. Spin 311. Slide the " Change Pointer Size " slider up or down a bit using the arrow keys and check to see if the issue persists. Slide the " Change Pointer Size " slider up or down a bit using the arrow keys and check to see if the issue persists. Click Apply -> OK, then exit the Control Panel window. If that doesn . Mouse Cursor Freezing, Slow, Disappearing On Chromebook FIX - YouTube Automatically click objects on your Chromebook. If this doesnt work, try setting up the mouse as a new device (in the case of the wireless mouse only). My cursor on Chromebook 2 (new) is sticking or disappears. By using this site, you accept the. Thank you, Robert. Check for updates through Windows Update: For hardware devices to perform efficiently, all the drivers related to the hardware must be up to date. This website is best viewed using Internet Explorer 10+, Chrome, Safari and newer browsers. Required fields are marked *. H. You can use your Chromebook's touchpad to right-click, switch between tabs, and more. The cursor (arrow) reappears when I plug in a wireless mouse. Acer Community User Agreement. Is Fitbit Inspire 2 Water Lock? Cursor on satellite laptop disappeared. Use captions on your Chromebook. When I plug in a mouse the cursor appears and is operational. Traffic on JustAnswer rose 14 percent.and had nearly 400,000 page views in 30 days.inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent. 2. Try out either of the following solutions based on the problem you diagnose: In case of a wired mouse: If you are using a wired mouse, unplug it from your Acer laptop. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". Restart the Chromebook. My Account My Account; Logout; acer chromebook 14 cursor disappearseddie van halen autopsy photos How To Fix a Mouse Cursor That Disappeared on a Windows PC, Mac, or Please contact your TAM, (your IT department or the purchasing department will know who that person is) and the TAM is responsible for assisting you, as they have your warranty and account information. Reset the hardware. Click the Power Off button. Use a braille device with your Chromebook. Alternatively, you could press Win+R (Windows key), type "control mouse", and now navigate to the device settings tab. Turn off the device, press and hold the refresh key and power button at the same time. Open a new tab and click the top right picture of the google profile. acer chromebook 14 cursor disappears - soppressatadigioi.com Fluid Loading In Warehouse, Just said - "chromebook - contact google". Find Out Here! I used to have a Dell Chromebook 11 and it would do this from time to time. The trick is to remain patient, please. Find many great new & used options and get the best deals for Samsung Chromebook Plus V2 4GB 64GB XE520QAB-K04US CRACKED SCREEN NO POWER at the best online prices at eBay! The only way to fix this is the restart my chromebook, and then it happens within a few seconds/minutes of logging back in. I have an AcerChromebook 14. Restarting can fix many computer problems . It looks like you're new here. To solve the Disappearing cursor issue on Acer laptop, you must follow the few steps mentioned below. The keys do not seem to be working. When I turn on my Acer HD 1070 I have no cursor. LaptopJudge is a blog where you can learn buying & using laptops and desktops perfectly in your home, office, or outside. Mouse Cursor Freezing, Slow, Disappearing On Chromebook FIX [Tutorial]You can use your Chromebook's touchpad to right-click, switch between tabs, and more. Please help. by Finally, please run HP support assistant and ensure to update the bios, chipset and touchpad drivers and apps. Question Locked out of my PC! padgett Posts: 4,446 Pathfinder Got the chromebook in mid january and was working perfectly until today. Don't need to make sense sometimes just follow the directions #chromebook #fix #mousepad Again, I ran Powerwash but this time the problem returned almost immediately. Get image descriptions on Chrome. Now, you should see a new tab called Mouse Settings. Acer Chromebook 14, touchpad not responding Put your mouse at the bottom of the screen and wait a few seconds for the shelf to appear. In fact, plugging in an external mouse fixes it as long as the mouse stays plugged in. Plugin the attachment back to the USB port and turn on the mouse. If you live outside the US/Canada Region, please click the link below to get a support number for your region. The only way is to press the Power button. Chromebook Shelf Disappears. 24 Volt Ride On Construction Toys, I was about ready to toss the Chromebook in the trash. I've been having many problems with the cursor dissapearing and that sharp tap under the touchpad worked wonders. March 2018 edited March 2018 in Chromebooks I have an AcerChromebook 14. Try out the basic steps to fix it. This may be the cause of touchpad issues on a Samsung Chromebook. The ctrl key, arrow keys, Enter key, and spacebar key comes in handy while navigating your laptop through the keypad without a mouse or mouse pointer. If it appears disabled, click on Enable Device. Since you have "hundreds of students" with these products, your school or educational facility should have a dedicated Technical Account Manager. One minute to the next my cursor disappeared and I can't get it back try drum roll on the touchpad for 1 min and check.. if it does not work then try hard reset. The cursor unfreezes or reappears in working condition. 2) Hit the "Relaunch to Update Chrome" and wait for the task to be finished. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". Click "Manage synced data on Google Dashboard." To uninstall, follow the steps mentioned here: To conclude, the first step should be diagnosing the problem which causes the cursor to disappear on the Acer laptop. Right-click. You can find this option in PC Settings (Metro Control Panel). How to fix cursor disappearing on Acer laptop, Troubleshooting History is Taking Up Space, How To Fix Nitro Sense Wont Open or Work. To uninstall, first press the Alt key, then a, and then u on the keyboard. Check for the mouse settings. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'techloved_com-large-billboard-2','ezslot_0',167,'0','0'])};__ez_fad_position('div-gpt-ad-techloved_com-large-billboard-2-0');report this adRecent Posts, if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'techloved_com-large-leaderboard-1','ezslot_10',169,'0','0'])};__ez_fad_position('div-gpt-ad-techloved_com-large-leaderboard-1-0');report this adArchives, We love all things tech, just because we, as geeks, find them cool AF , Some of the links you see on this site will be affiliate links and we may earn a commission if you use our link to buy products. Bought a Asus 11 inch chromebook and it is so much better, cheaper and lighter. The clicking of the trackpad still turns the computer on but the cursor on screen has disappeared. Then check to see if your touchpad works correctly. You are correct, the mouse disappears as soon as you start typing. Technician's Assistant: What Operating System . Mouse Cursor Freezing, Slow, Disappearing On Chromebook FIX [Tutorial]You can use your Chromebook's touchpad to right-click, switch between tabs, and more. Good luck. First, run the Windows built-in troubleshooter. We need to update the drivers related to the hardware constantly. Apologies that your systems are having difficulties.In researching this, it appears to be a software issue, please check the Google references here,hereand here. It is a well-known fact to use hardware devices efficiently. Sample Page; Acer chromebook cursor disappears . Go to settings. They will likely request information from you in order to look up your case details or product serial number. If neither of the above steps solves your mouse cursor or pointer disappearing issue, press Win+D, and it will take you to Desktop. It might be due to the settings in those programs or probably some other issue. You can do a hard reset in 3 steps: Shut down your Chromebook. A hard reset of your Chromebook doesn't affect any files on the computer, but it can resolve several problems. Got the chromebook in mid january and was working perfectly until today. Please help. Please call our technical support at 800 474 6836. Slide the " Change Pointer Size " slider up or down a bit using the arrow keys and check to see if the issue persists. Youll find the driver software under Device Manager. Finally, scroll down until you reach Mouse and Touchpad. Cursor Disappears in Chrome? (7 Things That Will Help You!) I'm having the same problem- no cursor, touchpad unresponsive. Press or tap the touchpad with two fingers. But if this wont work, you can still try the other solutions listed below. Ever since I updated a few nights ago, my mouse cursor, will vanish/disappear in the middle of something. Press the "Windows" button on your keyboard and type in " Cursor and Pointer ". Chromebook Shelf Disappears. To do this you mi. With an improved typing experience, extended battery life, and the latest connectivity features, this Chromebook easily keeps up with you and your . Navigation. In this video, I will show you guys how to fix Mouse Cursor not Disappearing in your Google Chrom Windows 10. Once installed, you wont have to deal with any problems related to your touchpad anymore. You may need to repeat the process several times until the cursor appears on the screen. Next, click on Hardware and Sound under the System section. Ask the community. Cursor disappeared after Windows update: Laptop Tech Support: 1: Jun 24, 2017: R: Cursor freezes and sometimes disappears: Laptop Tech Support: 1: Feb 4, 2017: K: My main cursor is disappearing for no reason. OscarFuentes, Hello @ghuyge, welcome to the HP Forums.It appears that you're having issues with the touchpad on your Chromebook. ChromeOS will force a Powerwash if it detects a problem, and will . Scroll down until you reach the Device Settings section. 1. I had to toss the notebook (try erasing your personal data without a touchpad! The Chromebook basically thinks it has no mouse or trackpad installed, so it removes the cursor. How To Fix Mouse Cursor Disappearing In Google Chrome [Solved] The cursor has disappeared on my Acer Windows 10 laptp: Laptop Tech Support: 1: Sep 8, 2017: K: Solved! Check to see if the issue is fixed now. ( beware any local data on the device would be erased ) Click on 'Yes' to accept my comment as answer If i "cat" or "head" it, I just get the cursor. 4. Using the options at the bottom of the screen, you can crop, resize, adjust brightness and contrast, or rotate the image, Your email address will not be published. Save my name, email, and website in this browser for the next time I comment. A "Welcome" screen will appear when the Chromebook first boots up. I received this HP Chromebook 14, 14 Full HD Touchscreen Display, AMD A4- 9120 , AMD Radeon R4 Graphics, 32 GB eMMC. If your drivers for the mouse are outdated, you might face the issue of the mouse cursor or pointer disappearing on your Acer laptop. Fix: Mouse disappeared on Chromebook - Mobile Internist Click the Power Off button. By using this site, you accept Acer's Privacy Policy and the When you plug in the mouse again or try using it again, the laptop will configure the drivers and set it up.