Not a solution. Yes. Message 3 of 8. But despite this, the fact that these issues can be easily fixed from the user end is what makes the Nest Thermostat so popular, compared to its competition. Also, on the thermostat it states "not connected" to the app. I'm having this same issue. Follow step by step for efficient results. Sometimes smart home devices like the Nest Thermostat end up freezing or glitching. The Nest app can also trigger issues with your WiFi firewall. Unfortunately, if the settings arent properly configured, it could prevent the Nest Thermostat from operating at all. - edited We help you find the best thermostat for your home heating/cooling system. Moving them closer to each other did help them connect on mobile hotspot. That app give me the error "Something went wrong. Note that the password should be eight characters long. You will be able to set the temperature of every room separately and also set different schedules for every room or zone. 5. I removed all of the thermostats from the nest app first, then started over by connecting the app to the troubled thermostat first. Start the Nest thermostat installation flow again. On the Nest thermostat: 1. 2. I have the exact same problem, did you ever find a solution? I even tried to connect them to the original internet provider. Nest has released a statement acknowledging the issue and saying that theyre working on a workaround. Be sure you're standing beside your Nest . Start the Nest thermostat installation flow again. Ok So I tried everything in this thread. Reset your thermostat to defaults. I hope my troubleshooting article on the Nest Thermostat not connecting to the Google Home app or the Nest app has been a good read and helped you with the same. I have gone so far as a complete factory reset on the thermostat, deleting the Nest App from my iPhone, reinstalled the app. Select Reset and confirm that you want to reset. It was also able to see my two networks, but in both cases, when I manually enter the password on the Nest screen, it wouldn't connect. The common causes of Nest Thermostat cycling on and off include connecting it to your old wiring, using worn-out batteries, a faulty fuse, or software issues. I have had 2 HVAC repair guys over here and THEY cannot even figure out the issue. I cant even get my thermostat added to my google home app so there is nothing to remove. Choose your thermostat and select Already installed to skip ahead to the entry key step. Use the search bar at the top of the screen to find the Nest icon. 4. Enter the Nest entry key into the Nest app. Parents often set parental controls on their WiFi to ensure children arent messing with the thermostat. Choose your homes Wi-Fi network and then enter the password if needed to complete the step. Click on the search button at the top of the store home page. Nest Learning Thermostat customers can now add a second Nest Learning Thermostat to their account. Perhaps youve already decided that you dont want to follow the route of adding extra smart sensors to your existing thermostat. So, why is my nest thermostat not connecting to the app? Note: Every router is different. The Nest thermostat also lets you use your phone or tablet to remotely control it through the Nest app. Press question mark to learn the rest of the keyboard shortcuts. What Is The Red Wire On A Thermostat For. Thanks for posting. Two stopped working (after 5 years - pretty disappointing). Thank the maker for Stevew89!!! By exceeding this safe limit set by Google, some issues might occur with your temperature control. So at least during setup, connect your Nest Thermostat to the 2.4GHz band WiFi signal if you have a dual-band WiFi router. Thx. Initial setup, tried connecting to app but unable to connect to WiFi. Use the Nest app Open the Nest app on your device and press the "Menu" button in the top left corner of the main screen. Select the Plus button to add the thermostat. Hi Slava. Choose your thermostat and select Already installed to skip ahead to the entry key step. On your thermostat, go to Settings and then Reset and then WWN Connection. I got my new high end Nest specifically to hook it to my smart home and Alexa. Been wrestling with this problem all day and this fixed it for me. From here, try connecting it to the app again. Nest Renew requires the latest Nest Thermostat in order to utilize the Nest Renew feature. This is one of the most common problems with Nest Thermostats that refuse to connect. Thank you for this suggestion! If you need a second unit, youll need to buy a new one. If none of these work, factory reset the Nest Thermostat. In order to perform a software reboot on your Nest Thermostat, simply follow the following steps: This initiates the restart or software reboot process for the Nest Thermostat. 1.) Select Reset and confirm that you want to reset. No luck what-so-ever here on my end!! Below are the causes for Nest not connecting to app:if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'extraalarm_org-medrectangle-3','ezslot_2',191,'0','0'])};__ez_fad_position('div-gpt-ad-extraalarm_org-medrectangle-3-0'); To fix second Nest thermostat wont connect to the app, its essential to follow a good troubleshooting guide. [7 Ways] How to Fix Schlage Encode Not Connecting to WIFI? Refer to your Wi-Fi router or access point documentation to learnhow you can exempt the Nest thermostat from these restrictions. Start the Nest thermostat installation flow again. Also, my nest does not have a way to connect to the wi-fi via the thermostat. If you need more than 10 thermostats, you can create more Nest accounts. This will enhance the Wi-Fis signals and make the connection stronger. Nothing correct this. The battery needs to be at a certain charge to set it up. A software reboot is similar to every other reboot that is used in the conventional sense, in that it is a restart of the software operating system inside the Nest Thermostat. I have the same issue. RMerlin: AX86U- 388.2 A1 // AX58 -388.2 A1 // AC68 - 386.9. Go to Settings and then Network and reconnect your thermostat to Wi-Fi 5.) Max is a computer scientist specializing in home security devices, fire alarm systems, security cameras, and other smart devices. But it is a process that works nonetheless. junkzor Thanks for this. Your email address will not be published. Luxpro Thermostat Scroll down and select Remove thermostat. This is a good thing, because it means that it will also be really easy to fix. To fix these problems, you need to replace your batteries, redo the wiring, change the fuse and update the Nest Thermostat software. You can take the front panel off and do the setup with them next to each other and then move them back. Thanks a bunch! You should connect to a 2.4 GHz Wi-Fi band to avoid such an error. Restart your router 6. If you havent already tried it, consider resetting your device with these easy steps: These steps will restart your device, allowing it to clear out any progress made and start from the beginning of the installation process. Reset your thermostat and. On your thermostat, go to Settings and then Reset and then WWN Connection.3.) Nest products talk to each other during pairing, setup, and during daily use, so they may not work properly with these settings turned on. Cant connect the Nest 3rd gen Learning thermostat to my network. Glitches, errors, and bugs within your Nest may often create hurdles for you. How to control multiple Nest thermostats. I started with the bad thermostat first. Your thermostat will restart.4.) Blocked Wi-Fi router settings by the firewall or parental controls may make your, Head to the app store on your smartphones, such as, Next, tap on the app stores search bar, search for the. If you get one of these error codes, select it to view specific troubleshooting steps. Recommended Wi-Fi network and router settings for use with Nest products. Superhealthe is a health tips-based website we always think about our users and try our best to solve their various physical and mental problems. Many have faced setup issues while on the 5GHz band. Check the settings on your Wi-Fi router or access. This definitely helped me. Restrictive firewall security or parental control settings on your Wi-Firouter can sometimes block communication with Nest servers. Tap your thermostat on the Nest app home screen, then tap Settings. In addition to the above, the Google Nest Learning Thermostat Gen 3 is reportedly shown as offline in the Home and Nest apps. Still not workingWifi working fine, all on same network. If youre having trouble connecting to the Nest thermostat, try resetting your network settings by turning off your router, unplugging your modem, and then restarting it. In this video I fix the Nest Protect that won't connect to my existing network. Keep reading to clearly understand common causes and quick troubleshooting fixes for Nest thermostats that wont connect to the app. Once it's done you should be able to link it in app. Moreover, improper setup and thermostat issues have also been seen, causing connectivity problems. If anyone is still having this issue, I install these for work and the easiest workaround is going to the settings, scrolling to the right and clicking reset and then clicking on reset wwn settings. Slide your finger up or down to Settings(look for the cogwheel icon), then tap the side of the thermostat. Release the thermostat's ring when the screen turns on. I am having the same problem. If you own a Nest Thermostat, you may have noticed that you cant add a second one to your app. The thermostat will reboot and when pairing it will give you a different entry code to use. Choose your home WiFi network from the list. When developers release an update to an app, they often fix bugs that can interfere with your use of the app. Depending on the operating system of your device, it should be Google Play Store or Apple App Store. Go to Settings and then Nest app and get the entry key. 9 Facts Revealed. Tap your thermostat on the Nest app home screen, then tap Settings. I followed all the steps in the app but could not connect. 3. Wait for the thermostat to come online again. Different Nest thermostats can work together if you add them to your existing Nest app. There are two types of reboots one is a software reboot, and the other is a hardware reboot. After the reset, it should allow for a fresh install. Go to the Recommended Answer. Very frustrating! I did! Create an account to follow your favorite communities and start taking part in conversations. Tap the three lines in the top left corner of the screen. This is a replacement thermostat (under warranty). If you are having trouble adding a second Nest thermostat to your app, there are a few things you can try. If you don't want to mess with the app, just . In the meantime, if you need to control multiple devices with one account, we recommend using our guide on how to set up two-way communication with your smart home devices. Type in the entry key you see on the thermostat screen. Home automation makes our lives more convenient, especially when it comes to the Nest Thermostat.