my fiance also loved to order pizza for late night, and would order it from anywhere on teh ship with the cordless phone that comes with your room. Another thing to consider doing is to fill out Hero cards for the workers. These private spaces offer a quiet and relaxing space for guests wishing for a retreat from the excitement of the rest of the ship. Just up the tip. The service operates as a dedicated phone line, available . Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.cruisecritic.com/articles.cfm?ID=345, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. This stateroom type features relaxing and luxurious spa decor. Celebrity Cruises is one of those lines that offer both concierge and butler service. Oceania Cruises sends its butlers to the Guild of Professional English Butlers. ft.*. If anyone has given us outstanding service, we will tip extra at the end of the week. You can make all kinds of special requests and he'll do what he can to fulfill your shipboard dreams. What is Norwegian Cruise Lines largest ship? Serve room service meals in your cabin or on your balcony. While some butler services are more formal and reserved - as you might expect from a traditional English manor house, others try to be more fun and family friendly such as Royal Caribbean's Royal Genie. Norwegian Cruise Line. Case in point: Norwegian Cruise Line offers butler service in The Haven suites. Fire Chief, September 20, 2017 in Norwegian Cruise Line. it was awesome. This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. While this is not a true pro-active butler service, it is a major step above a loyalty lounge concierge. Serve a welcome glass of Champagne upon arrival to your cabin. Similarly, a butler may go into your room and set up a vase of flowers or a display of cookies, he (or she) isn't there to clean. Celebrate your arrival on board with a complimentary bottle of champagne or sparkling wine and let the stress of the real world float away. Concierge guests get priority reservations for cruise excursions, dining and onboard activities. We offer cruise news, tips, and deals to help make your choice to cruise the west coast an easy one! MSC Cruises Yacht Club Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. But if you're cruising The Haven, you're in for a special treat. Your Royal Genie will arrange for a special celebration just for you. Is your point person for information on ship happenings day-to-day. You can be spoiled rotten and enjoy the heck out of it -OR- have the butler take a step back and do things, perhaps at your own pace. Related: Are drinks packages worth the price? The same cabin called 3 times. I think I'm right in saying that doesn't include a butler. Here is a thread from somebody that is doing the Haven for the first time - not sure if you are in the Haven, but there are comments about the butler there. CC Help Jenn Even if the ship is new, it is part of the adventure to find your way around, even when dragging our luggage. If you're new to cruising -- or even if you're just new to booking a higher cabin category -- you may not necessarily know the difference between the terms concierge and butler. . I hope those neighbours tipped him well as he was so devoted. Pre-Cruise Haven Concierge Desk Requests: When you book the Haven luxury experience, approximately 60-days prior to your sail date, you get a U.S. mail letter from NCL. Passengers in a suite outside The Haven enjoy butler service until 10 p.m. daily. If you book a Penthouse deck suite on a Crystal cruise, you can enjoy the services of a personal, in-suite butler. Yacht Club suites also come with a personal butler available 24 hours a day. Hayley Phillips is a military spouse currently living in Florida and loves all things travel and travel planning.
Everything You Need to Know About the Haven on Norwegian Prima The "Royal Genie" is part butler, part concierge, and is only available to guests booked in a Star Suite on one of the line's 24 ships. second time, the couple in front of us had a problem with THEIR cards (they had been on a B2B) so they, we and half the suite guests behind us all got left behind. ft. Deluxe Owner's Suite with Large Balcony Sleeps up to 6. There is also a private sauna reserved for guests of The Haven. Your butler will also remember your preferences and attend to your every need. So how did you manage to shanghai the Concierge to escort you - maybe Platinum + + + ?
Plush bathrobes, slippers, and oversized bath towels to be enjoyed onboard by guests of The Haven. Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. From here, the sky is quite litterally the limit. Firstly to request service to which he informed them he would be with them shortly as he was with another guest. What is the cheapest month to book a cruise? This expansive villa features contemporary design with a spacious living room area, many large windows to take in the ocean views, outdoor terrace with hot tub, private dining area, and three full bath rooms with an additional half-bath. The butler will deliver your multiple course dinner to your cabin, and book your shore excursions, specialty dining and entertainment seating. ft.*, the Deluxe Owners Suite pampers up to six guests. Passengers exempted from the new (uncommon for the industry) room service fee are only the occupants of "The Haven" suites. The butler basically takes care of your personal needs food and beverages (in cabin coffee maker) - the cabin steward cleans and makes up the cabin. CC Help Jenn Much of The Haven has beautiful ocean views throughout for passengers to enjoy. Our butler had just the right balance of being attentive but not overbearing, and it was the same with the room steward. He said "Let me bring dinner to you" and I was glad of the offer. Dine together as your butler serves a meal from our special Suite menu. Guests of The Haven will have the opportunity to experience the following exclusive amenities and services: The Haven aboard Norwegian Cruise Line ships features up to 9 different types of Haven staterooms. one night my closest door kept opening as the ship rocked so i called the night butler and he fixed it. We expected beggars on the streets of the big cities but not on the ship. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. With up to 574 sq.
What's the difference between a cruise ship concierge and butler? The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Youll also discover that sometimes there will be a separate line for Suite or Haven guests to board the tenders when returning to the ship. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Some folks may imagine their butler to be like those they've seen on TV while watching Downton Abbey but there is quite a range of how they will interact with guests.
Norwegian Encore Deck Plans, Layouts, Pictures, Videos He came back after 10 minutes or so, full of apologies to us but full of thanks for what I did. Luxury line Silversea offers butler service in every single suite on its ships -- regardless of category. Here are a few threads that might help (some even with pics! Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. I'm glad you wrote this as nicely as you did, I'm currently on the dawn and ti be honest the suite life was not the dream I thought mostly for what you just said. Thanks so much for the "informative" feedback. The star treatment starts before embarkation, where your genie will whisk your luggage away to be waiting in your suite when you arrive. Your daughter's Quinceaera is a special event in life. ), http://boards.cruisecritic.com/showthread.php?t=2518748&highlight=butler+request, http://boards.cruisecritic.com/showthread.php?t=2495216&highlight=butler+request, http://boards.cruisecritic.com/showthread.php?t=2395495&highlight=butler+request. The magic starts before you even board the cruise. They also supervise the room steward and makes sure things are done properly. The standard phone in your suite has these same numbers pre-programmed as well. Hey, you only live once! Assists with priority access to tenders to shore. Norwegian Encore cruise ship deck plan has 2043 staterooms for up to 4903 passengers served by 1731 crew. They're pretty spectacular! to observe the boarding process and see how smoothly it worked. The Haven promises exceptional customer service aboard Norwegian Cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, and premium food options. On the other hand, without a butler, once onboard you can call the concierge or visit the suite lounge and introduce yourself. Silversea, a luxury boutique cruise line, trains its butlers in England before deploying them to ships that sail to every continent on the globe. You can book a Concierge-level cabin to unlock . Guests can contact The Haven concierge before arriving and let them know of any specific preferences and desires, this will ensure that guests assigned butler will know just how to care for their Haven passengers. Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge." The Haven has its own breakfast buffet area for guests, so that Haven passengers do not have to venture to the main buffet or other dining venues onboard for breakfast. Each butler serving that special VIP area of the ship received formal training at the International Institutes of Modern Butlers. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. By Concierge services to help guests book dining, entertainment, shore excursions, and more. 2023 Norwegian Cruise Line Holdings Ltd. LIMITED-TIME ONLINE OFFER: GET 25,000 BONUS POINTS, 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruisetour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruisetour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, Skip the lines and be personally escorted on and off the ship at the pier and at ports-of-call, 24-hour trained and certified suite butler. So just curiousThanks again!!! Related: 11 extra charges on cruise ships that will drive you nuts and what to do about them. Guests will need to use their keycards in order to enter The Haven complex. Similarly, they can't make the ships stay in port longer or travel faster to the next destination. Before you set sail, every cruiser is required to attend a muster drill led by the Norwegian Cruise Line ship crew. I write this because there was one occasion when the Butler was attending to our meal in our room.
Butler service: A blissful perk on high-end cruises - Cruiseable The Courtyard area has a mix of lounge chairs and seating for guests to enjoy. Perhaps youll find yourself at one of the lounges enjoying some live music, or maybe you just feel like slipping into your pajamas and enjoying a quiet dinner en suite, delivered by your Butler? If you forget let say your jacket and your in the theater you call your butler. Personally, we are happy to go on our own when they let you. It will likely also be in accordance with the level of personalized service that you recieve. Complimentary private transfer from pier to airport. Seldom travelers may not get enough value to warrant the cost. Home Company Locations Phoenix Concierge Services. With up to 1,392 sq. Have your butler arrange a culinary feast in your dining area. The phone that is a perk of the suite is the same type of phone carried by the crew members butler concierge. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Peal. Listing for: Simpson Housing LLLP. To add to the above, your butler and concierge are shared with other guests. But if youre cruising The Haven, youre in for a special treat. Another thought concierge is a joke because the restaurants are the only thing they do and if you don't make a reservation before you leave you eat in your room. You will interact with your butler inside your cabin or pass him in the hallway as you walk to and from your suite. Luxury bath products in stateroom bathrooms. I may also ask for chocolate delivered to my cabin each evening. In some instances, your cruise ship butler may be shared by an entire group of suites and in other instances your butler is assigned just to you. $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. the grandson had a meltdown and dad went to the room. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. So as you can see each cruise with a butler is different, There have been trips that we never used the butler. Hey! What a great way to start the day!
NCL Suite Butler and Consierge - Norwegian Cruise Line - Cruise Critic With two bedrooms, one with a king-size bed and walk in-closet and one with two lower convertible beds, there is plenty of space for the whole family. The Haven offers unparalleled accommodations aboard Norwegian Cruise Line vessels, and offers guests private access to exclusive spaces such as The Haven Lounge and The Haven Restaurant (Or, if on a Jewel-class ship, a dedicated speciality restaurant that is used for exclusive breakfast and lunch offerings). In part, this is because many services that you recieve on a cruise ship should honestly be simply built into the price of the experience. LauraS 301 Route 17 N, Suite 1150, Rutherford, NJ You may arrive to find a fresh bowl of grapes in your cabin after a long day ashore. I think he'd be too busy around at yours, thank god! Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. The current welcome offer on this card is quite lucrative. They will also bring. Get you off the ship to skip the lines, and answer many other questions or make arrangements that you might need. This service is generally at specific times, so be sure to inquire with your Concierge if your sailing has any tender ports. Over the next few days I noticed that he was going in or out of that room almost everytime we stepped out of ours.
Guide and tips to Norwegian Cruise Line's The Haven For drinks, we tip $1/$2 per drink. Uber Cash and Uber VIP status is available to Basic Card Member only. You want to create something your, As we enter fall and the weather starts turning cooler, you may be thinking about finding, What is a repositioning cruise? That person will then execute your requests so you don't have to run around booking dining times, spa treatments or shore excursions. Overall a very nice experience. I didn't ask for any other meals in our room on that, or any other cruises. ft.*, your Family Suite sleeps up to six* guests. *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. (Yes, that was a little uncomfortable due to the glares of other pax, but we managed to get over it fairly quickly.) Perhaps you're poolside and decide you'd like to have lunch delivered to the suite, a quick call to your Butler makes that happen. Helps make restaurant, spa and shore excursion reservations. One of the primary reasons someone may choose to book a stateroom in The Haven is due to the access to the private venues available only to guests of The Haven. This includes classicly-styled professional english butlers on Silverseas to a more fun and modern Royal Genie on a Royal Caribbean cruise. CC Help Jenn
They also explain how you access certain parts of the ship so, for . While some cruise lines offer a personal, in-cabin butler, Disney's concierge is more of a service that concierge-level guests can access when needed. With up to 875 sq. We used the butler very little outside his duties, most of which could easily have been done by the room steward. Known for high-end luxury voyages to the most exotic and far-flung ports on the globe, Oceania cruises overlook no detail when it comes to high-class service. Now we are really looking forward to a new experience on our April trans Atlantic cruise. They keep a log of how often the day and night butlers are used. Celebrating a birthday, anniversary or honeymoon?
Butlers - Cruises - Cruise Critic Present different brands of soap, shampoo, conditioner and body lotion for your selection and then set them up in your cabin's bathroom(s). Kick back in the living and dining area. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. The service operates as a dedicated phone line, available Monday through Friday from 9 a.m. to 9 p.m. Eastern time, and can be reached by calling (855) NCL-HAVEN. DECK 17. This Spa Suite includes all of the features and amenities as the Deluxe Spa Suite with Balcony, however, this suite does not include a separate living room area, making its square footage slightly smaller. Many of The Havens spaces are child friendly, while some spaces are reserved for older and adult guests. This suite includes a large bedroom, luxury bathroom, and separate living and dining room areas. The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. While you can tip at virtually any point during your cruise experience, the common tradition is to tip at the end of your voyage the same way you would with any other crew member. While west coast cruises have fewer options than what you might find in the Caribbean for instance, the good news is that in recent years we've gotten some of the newest and most luxurious ships at sea visiting our waters. By continuing to browse the site you agree to our use of cookies. Your butler will also serve your meals on your private verandah, offer you a choice of luxury bath accessories and discuss your dining preferences with the ship's chef. This suite also includes a separate living room area, and balcony. Two minutes later they called again and got the same answer, and the third time they called a further minute later they seemed angry with him. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. That was also fabulous to be able to graze while all 4 of us got ready for the day.