Other devices will not connect to the network no matter how peculiarly you stand on one foot and hold your tongue. 9.4. Please note that a phone jack is required to set up Brightspeed internet service in your home. Network security types, explained. Features of the C4000 (All versions) Secure WiFi compatible. I just got me CL modem/router yesterday and I plan on connecting it to a Netgear R7800 router. Modem setup Wireless (WiFi) setup Modem status Utilities Advanced setup. Try this: This can depend on a number of factors. Page 9 5. On modems that have Secure WiFi, some advanced features in the modem settings will be disabled, including: Instead, you can easily access these same network controls through My CenturyLink or the app. So I called CL and ordered a brand new one (C4000LG) from CL. Secure WiFi is available on leased modems with model numbers 1100, 3000 and 4000. Review our FAQs to learn more. Some people call on their service start date to say their modem isn't working, when often the issue is simply that the service hasn't been activated. Actiontec C1000A-D (removed) Actiontec C2000A-D (removed) Actiontec Q2000 (removed) D-Link DIR-850L (removed) Greenwave C4000LG. Scan the code on the modem to finalize the installationThen we touch on optional items such as: 1. Where it is placed can have a huge impact on your wireless performance. Greenwave C4000BG * C4000LG * C4000XG * Zyxel C4000LZ. I have a CenturyLink C4000LG modem/router. Advanced settingsgive you even more control over your modem's configuration. |Privacy preference center Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. X. It came in the mail a few days later, and I hooked it up (I can see this thing was built to be idiot proof), but it didn't connect to the DSL service. I was told by technicians (multiple) that the USB is for NAS, USB or other cool thin. CenturyLink Prism TV Technicolor C2100T 802.11AC Modem Router Gigabit DSL Fiber 2.4/5GHz (Renewed) 3.7 out of 5 stars. Try plugging the DSL cord into a different jack. Click Apply to finish the configuration. A great choice for services that peak between 10 and 40Mbps is the Axon C4000BG. My Android, Apple and Linux devices work fine, both with internet and wireless connections. LIGHT COLOR - DSL internet connection status. Please try another jack orchat with usfor further help. Setting up new service? Filtersare not included in your modem kit. This means the network is not being detected by your modem. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. If you still cannot access the Internet, follow the steps in the next section to manually . Hope this video satisfied you and make sure to hit that Like Button and Share this video with your friends. Detailed steps are here: https://www . If you have a landline phone and internet with CenturyLink, filters should have been included at the time of your order and will arrive in a separate package. If in doubt, you may want to wait until 7 p.m. to hook up your modem. You can continue to the next stepto compete setup. Tried restarting and still having trouble? "WAN Settings" -> "Select the ISP protocol" -> select transparent bridging. Try another phone jack if one is available. Wrong modem? The user manual indicates all ports should be functional, so i would guess either the PC lan port or the cable are having issues. But the function is basically the same. Option 2:Open a browser on your computer and go to http://connect.brightspeed.com(not"https"). Leave VLAN setting as-is (I have 1 Gbps fiber in the Portland, OR area, and have VLAN 201). Create an account to follow your favorite communities and start taking part in conversations. Do not remove or lose your modem sticker, which includes your defaultadmin username and password. All Rights Reserved. If the light is amber/orange, this means the setup process is not yet complete. Use a DSL splitter to plug a phone and a modem into one wall jack. This means your modem is connected to our network and the line is active. They will put in credentials in the GUI for you. Themodem statusarea of the user interface allows you to view several options and check how your modem is running. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. Modem Speed: 90%. Once done, connect the Printer to the Wi-Fi. The red light indicates the modem isn't connecting to the CenturyLink network. This video provides a few simple tips that could help y. It should turnsolidBLUEonceit has connected. 2023 Q Fiber, LLC. TheC4000BGandLG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. Previous image. If needed, you can download the same instructions below. If you have more than one phone jack in the house, connect the modem to a different one and try the setup process again. D IFV`/2l&# Ii! On your start date, your line must be operational by 7 p.m. What if all the lights on the modem are off? If your service has already been activated, you might get a message earlier in the day. Below are some of the most common questions and issues that customers ask as they install a modem. The LED ring in the center of the C4000LG will light up green upon full internet access. Enter the user name and password provided by your ISP. We've created a series of self-help and self-install videos to empower you to quickly get connected. xbbd```b``] q:,`YH7T ; These are essential to make sure you get the best phone and internet connection. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. Choose a spot with good air circulation that doesn't get hot, as excessive heat can cause electronics to perform poorly. Modem Features: 80%. But, if you don't want the app, no problem you can use . The status light ring on the front will also display different behaviors at certain times, depending on the state of the modem. Helpful. Look for an email with your order confirmation details and an order status tracking link. In-home speeds may differ based on router setup, devices and other factors. Note:The light ring will reset and return to solidGREENafter2 minutes if it fails to pair with a device. See the detailed instructions and diagrams below. by windsurfingbett. Third party marks are the property of their respective owners. Internet Strength: 90%. If the reset button is held in for 10 seconds or more, the power light will turn amber and the modem will be reset to CenturyLink factory default settings. All Rights Reserved. Visit theWAN setup pagefor step-by-step instructions on different WAN configurations, includingPPPoE,IPoEandtransparent bridging. Plug phone cable (green) into the C4000LG. Quality Score 9.8. While the C4000 initially boots up, it willblink bluewhile it is looking for the CenturyLink network. CenturyLink C4000LG DSL Router 4K Streaming SEALED in white Box Open Box. Verified purchase: Yes. Plug the phone cord into a filter and then into the wall jack. While the C4000 initially boots up, it willblink bluewhile it is looking for the Brightspeed network. Highlight Features & Reviews! It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. This should arrive today. This can be either because the service hasn't been activated yet, you're using an inactive jack, or there's an issue with the modem's authentication process. Overall Performance: 85%. Download the CenturyLink app to manage your account and network. In-home speeds may differ based on router setup, devices and other factors. Donotinstall a filter between the modem and the wall jack. Many ISPs like CenturyLink will either sell or rent you a modem/router combo box. Option 1:In theBrightspeed Internet app,go into theInstall My New Modemsection. For full instructions on how to read the single status light on the C4000 modem, visit our detailed guide. Modem Speed: 85%. You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. $84.99. It is a gateway device (modem/router combo) with IPv4 and IPv6 compatibility. Try this: Only the C4000BG and LG/LZ models have a DSL light. 3. Advanced settingsgive you even more control over your modem's configuration. It also comes with vectoring, which provides for increased performance and range. If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. Before finishing the installation procedure, there are a few things you should be aware of. This indicates nothing is connected to the modem port. Yes I know it's a WIFI6 modem, but wifi 5 has been a lot more stable for my purposes and needs. Works great, easy setup. It may be that only one of the jacks is hooked up to Brightspeed's network, or all of them may be active. If NO, proceed to the next step, "Check for connectivity.". Standards-based WiFi WPA3 security. Tip:If the firmware link doesn't work,try another browser(Chrome is known to have issues with this kind of link). Plug other end of phone cable into the your home phone line. Have a home security system? Try plugging the green cord into a different jack. The status light ring will change colors as it goes through the installation process, to show you its connection status. endstream endobj 424 0 obj <. Not the right kind of modem? Below are some of the most common questions and issues that customers ask as they install a modem. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. CenturyLink C4000LG Greenwave DSL Modem Router w/Power & Cables 30 Days VG $68.99. Features of the C4000XG. After completing the setup steps in the app or through the QuickConnect site, check the color of the light ring on the front of the modem to verify its connection status. Download the latest firmware for the C4000BG, Download the latest firmware for the C4000LG, Download the latest firmware for the C4000XG. . I was wondering if there is a different method to the madness of bridging the C4000LG modems for doing the same thing? Your modem is connected to our network and the line is active. Change admin password. We no longer support this browser. Axon/Greenwave C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. After plugging in your modem, it may takeup to15 minutesforthe equipmentto install updates and establish a connection with the network. If you still get a red light, you will need to, Once the status light ring on the front turns blue, the DSL light(s) should turn green to indicate it's connected and ready to finish. Download the latest firmware for the C4000XG. But, if you don't want the app, no problem you can use a web browser on your computer to complete installation. Thesingle status lightring on the front of the C4000 looks different from older modem models with separate lights for Internet, DSL, Ethernet, WiFi, etc. For an optimal experience, we recommendupdating your browser. Downloading the MyCenturyLink app for easier install3. Use the Google Wifi app to set up the Google Nest Wifi using the PPP username and password to start accessing the internet using Nest Wifi. Plug the phone cord into a filter and then into the wall jack. The C4000BG and LG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. If you have a landline phone and internet with Brightspeed, filters should have been included at the time of your order and will arrive in a separate package. After plugging in your modem, it may take, See step-by-step instructions for using QuickConnect, After completing the setup steps in the app or through the QuickConnect site, check the color of the, If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. Picked up right where the old one left off. Just follow the QuickConnect instructions when you get to step 4. Call tech support back and tell them your modem is in a "walled garden" state. People who viewed this item also viewed. The particular jack you are using isn't hooked up or is faulty. Overall Performance: 85%. Learn more about, Need more help? This can depend on the age of your home. Unplug everything, wait a few minutes, and plug in again. Secure WiFi is available on leased modems with model numbers 1100, 3000 and 4000. This means the network is not being detected by your modem. CAUTION! Page 7: Internet Connection Setup (Centurylink Home Router Side) 2. Fast and strong wifi signal. Please note that a phone jack is required to set up Brightspeed internet service in your home. Once the light is green, you're connected to the internet and you can get online! WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. Find contact options in the Support tab of the app, or by. CenturyLink C4000LG Greenwave DSL Modem Router Complete Kit Brand New. In this video, we'll show you step-by-step how to install your C4000 Modem. For full instructions on how to read the single status light on the C4000 modem, visit our detailed guide. No Ethernet port? Please note that a phone jack is required to set up Brightspeed internet service in your home. I just upgraded my internet speed to 80mbps. For the following models: Choose your type of modem below to read the instructions before completing installation. This morning, the Century Link guy stopped by to check the setup outside of my house and he asked if I'd be getting the C4000. I setup my Belkin Router and at completion it said "Success you are now connected!", however the light in front is still amber colored when it should be green, . Note:If you have cordless phones, you only need to install a filter on the phone base that plugs in to the wall jack; no filters are needed on the cordless units that only plug into an electrical outlet. This can often resolve a connection issue. In an older home, there may be multiple jacks, and they may have been installed by different providers over the years. I'd keep the modem it if it worked for accessing the internet, just for a backup, but the only thing it seems to be useful for right now, is using it as tester to see if the DSL service is working or not. Below are the status light behaviors you'll see when the modem is connecting (also called pairing or syncing) with a wireless device through WPS: BLINKINGGREEN- Searching for a device and attempting to connect. 9.3. We no longer support this browser. It can handle . Try again, and make sure you are selecting the correct network name (SSID) printed on your modem label. Use the, This means a connection failure has occurred. The red light indicates the modem isn't connecting to the Brightspeed network. Our troubleshooting team is standing by. What if all the lights on the modem are off? These preset credentials cannot be retrieved, and your modem could become unusable without them. The particular jack you are using isn't hooked up or is faulty. If the DSL light remains red after verifying your date and checking your cords and jacks, you will need to, This indicates nothing is connected to the modem port. 2017-04-24 02:55 PM. Make sure the outlet is live. Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the mod, If the main LED or DSL status light on your C4000 exhibits different behavior, or indicates a problem based on the guides above, then. The remaining setup will depend on your installation method (using the app or the QuickConnect site) and how quickly you go through the steps. You can continue to the next stepto compete setup. This means a connection failure has occurred. If you are using a tablet or newer laptop, you may not have an Ethernet port on your device. Single status light ring. If you don't have a jack, chat with us to have one installed. This means the network is not being detected by your modem. If you're having connectivity issues, try waiting until after 7 p.m. to attempt setup. Disadvantages:Can be difficult to set up and interface with, and has a pretty heft price tag. On or before the day your service is supposed to begin, your modem will come in the mail. Cyber Monday 2021 ****h. This unit gives you many of the same benefits as the Zyxel C4000LG, such as throughput up to 3000Mbps, 2.4GHz and 5GHz frequencies, and ADSL and VDSL compatibility. Your line should be activated no later than 7 p.m. on your start date. If you have questions we haven't answered, or if you need any additional support with setting up your modem. Previous image. Related Items. WiFi 6 antenna - 2.4 GHz/5 GHz 802.11ax (backwards compatible with 802.11a/b/g/n/ac) Dynamic QoS - Prioritizes internet traffic by application and device for smoother streaming. Click on the options below for details and step-by-step instructions. What is the second port on the back . Some setup apps complain about being connected to a dual / automatic band switching SSID but will successfully complete setup anyways and use the 2.5GHz section of the dual SSID. C4000LG CenturyLink. Quantum, Quantum Fiber, and Quantum Fiber Internet are trademarks of Quantum Wireless LLC and used under license to Q Fiber, LLC. It works just fine but when my roommate connects at 5g it slows down mine even though im on 2.4g. Start by unpacking the box and identifying the modem, cables, and instruction card. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. If you have questions we haven't answered, or if you need any additional support with setting up your modem,chat with us. Tower modem setup guide. And don't worry if your computer is connected to the modem, you will be able to access this site even before your internet service is fully activated. 4. We recently moved and got Century Link internet service, with the C4000LG modem. The C4000LG has the same specifications as theZyxel C4000LZ. wishful thinking hu. About Brightspeed |Careers |Newsroom |Legal |Privacy Notice |Tariffs|Customers with Disabilities|Site Map Click on the options below for details and step-by-step instructions. You can test this by plugging in another electrical device, and/or try another outlet. Enter the user name and password provided by your ISP. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, This gateway is tested and certified to run. Refer to Step 3 in Topology 2 to configure the router. Highlight Features \u0026 Reviews! Next image. Residential | Small Business| Enterprise| 2023 CenturyLink. If YES, click here to see DSL filter instructions, The DSL cord from the modem to the jack should, While the C4000 initially boots up, it willblink bluewhile it is looking for the Brightspeed network. Check your order confirmation to make sure you've got the right date that your service is scheduled to start. First, your modem will arrive in the mail on or before the date your service is scheduled to start. If you did not receive filters, pleasechat with us. Try the tower modem setup page instead. If the DSL light remains red after checking the cords and trying all available jacks, you will need to, After plugging in your modem, it may take, After completing the setup steps in the app or through the QuickConnect site, check the color of the, If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. These lights will flash red and green while the modem is syncing. The DSL cord from the modem to the jack shouldnothave a filter. best dsl modem wireless router centurylink. Sentiment Score 9. We're here to help! CenturyLink Greenwave C4000LG DSL Modem - White. Once it turns green, you can try pressing it again to connect. WiFi Protected Setup (WPS)is an easy way to connect devices to your WiFi network. Concretely, you can control Security Options, DNS, proxy, LAN, Network Management, IP QoS , WAN, WLAN settings, DSL, ADSL, MAC, WPS block; amongst others. These lights will flashred and greenwhile the modem is syncing with the network. 423 0 obj <> endobj 217. Works great. The status light ring may change colors repeatedly as it goes through the initialinstallation process. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. If needed, you can download the same instructions below. Either move it to the room where it will get . Follow the steps to complete the installation process using QuickConnect. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. To change your network name, go to the modem's wireless settings. Some people call on their service start date to say their modem isn't working, when often the issue is simply that the service hasn't been activated. I'm making this post in hopes of it maybe getting seen by someone at century link that can further investigate the firmware issues and address them. We're here to help! This single status light replaces the multiple lights (Ethernet, Internet, WAN, etc.) At this point, you are ready to activate your service! Do not remove or lose your modem sticker, which includes your default admin username and password. Download the CenturyLink app to manage your account and network. Jun 10, 2022. Login to the modem via 192.168..1, the default login and password are you usually attached to the modem or the tech provides them. Visit the. Search for an email containing information about your order confirmation and a link to follow its status. |Privacy preference center 8.8. If you have theC4000BG or LG/LZmodelandyou have both landline phone service (notVOIP) and high-speed internet, you will need to install DSL filters on all of your phone cords. The GreenWave C4000LG is another modem-router combo that prioritizes productivity and connectivity. Compared to WiFi 5, it delivers: About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer The one you use will depend on the type of internet service you have. Find helpful customer reviews and review ratings for C4000LG CenturyLink Modem by GreenWave (Renewed) . Along with its easy-to-use features, the Actiontec GT784WN is also the most budget-friendly device on our list, with a price tag around $90. 4. 3. Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. Wait until after 7 p.m. on the service start date to attempt setup. Find a central location in your house, avoiding closets or other closed-off areas to ensure that all devices in your home get a strong wireless signal from the router. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, The C4000BG has the same specifications as the, The C4000LG has the same specifications as the, Install your C4000 modem and activate internet service, If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. Click the quick setup icon to configure the device's Internet access . In an older home, there may be multiple jacks, and they may have been installed by different providers over the years. Start by unpacking the box and identifying the modem, cables, and instruction card. Setting up new service? The Brightspeed network hasn't yet been connected at your address. If you are using a tablet or newer laptop, you may not have an Ethernet port on your device. All Rights Reserved. There are some things you need to know before completing the installation process. Find on Ebay Customer Reviews. bZZ) But, if you don't want the app, no problem you can use a web browser on your computer to complete installation. . oFywR@Rmr3xpMtuc2zOT|Qs&!^UE~di #(xNcws@[".^qWf7(l461\D J\+;/jRz\z=|!#Ga:aQ|ik Use the My CenturyLink mobile app or browse tohttp://connect.centurylink.com,and follow the prompts to finish setup. You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. Free shipping for many products! Have you ordered new internet service or a newAxon (Greenwave) C4000or Zyxel C4000series modem from CenturyLink, and are setting up the service yourself? Works with these CenturyLink internet services: Note:Listed speeds reflect the maximum download speed the technology can deliver on CenturyLink services. Once the light is green, you're connected to the internet and you can get online! So I called and got a fantastic tech out here, and found out the problem was not at my house, but down the street. Occasional updates are necessary to add new features and keep the modem's performance at its best. Wireless security settings. If you don't have a jack, chat with us to have one installed. So I hooked up my old modem, and thank goodness my old modem works just fine. Option 2 is probably the simplest and is a good choice. First, your modem will arrive in the mail on or before the date your service is scheduled to start. Standards-based WiFi WPA3 security. Plugging in the internet cord5. View the Axon / GreenwaveC4000 user guide(for models BG, LG and XG), View the Zyxel C4000user guide(for models BZ and LZ). This video is a step-by-step guide of how to setup your modem. Century link C4000LG Bad Firmware issues. Editorial Score. Product Description. Climate Pledge Friendly. 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